MicrosoftEvidence: Medium50/100

University of Kentucky scales Microsoft Copilot with CATS AI governance framework

Use case typeAI governanceUpdated Jul 13, 2026

University of Kentucky unified more than 150 fragmented AI initiatives with a campus-wide CATS AI governance framework. The university standardized on a Microsoft AI portfolio including Microsoft 365 Copilot, Microsoft Dragon Copilot, GitHub Copilot, and Microsoft Power Platform on Azure. The implementation spans education and healthcare workflows, supporting clinicians, students, and staff across the university system.

Industry
Education
Published
July 2026

Reported outcomes

70,000 users

users with accessAdoption & scale

+100%campus deployment+100%student donations

Strategic outcomes

Risk & complianceUnified campus AI strategyRisk & complianceResponsible AI operating modelOther strategic outcomeImproved clinician focus on patient careInnovation & cultureStudent-led solution development
Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Campus deployment: 100% increase

Microsoft Customer StoriesJul 13, 2026Customer storyExplicit claimMedium evidence strength

100% deployment across campus

Normalized claim

Users with access: 70,000 users increase

Microsoft Customer StoriesJul 13, 2026Customer storyExplicit claimMedium evidence strength

70,000+ users

Normalized claim

Student donations: 100% increase

Microsoft Customer StoriesJul 13, 2026Customer storyInferred claimMedium evidence strength

double the donations for a local domestic violence shelter

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
University of Kentucky
Provider
Microsoft
Maturity
Unknown

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 5

  • 1AI governance
  • 2Employee productivity
  • 3Clinical documentation
  • University of Kentucky identified more than 150 siloed AI initiatives and needed a unified, responsible campus-wide AI strategy.
  • Clinicians needed documentation support and students needed scalable ways to learn and create with AI.
  • The university created the CATS AI governance framework with subcommittees across Research, Education, Health, Administration, and Students.
  • It standardized on Microsoft 365 Copilot for campus-wide access, Microsoft Dragon Copilot for clinical workflows, GitHub Copilot for student development work, and Microsoft Power Platform for low-code innovation.
  • The solution runs on a secure Microsoft Azure foundation to support governance, sensitive data protection, and extensible deployment.
  • The university achieved 100% campus deployment for Copilot access.
  • More than 70,000 students and employees received access to Copilot.
  • Clinicians regained time for patient care through ambient listening and real-time transcription support.
  • Students increased productivity and built solutions such as Socratic Tutor.
Architecture

The University of Kentucky established the CATS AI governance framework with five subcommittees covering Research, Education, Health, Administration, and Students. The university standardized on a Microsoft AI portfolio including Microsoft 365 Copilot, Microsoft Dragon Copilot, GitHub Copilot, and Microsoft Power Platform, all running on a secure Microsoft Azure foundation. The architecture combines campus-wide Copilot deployment, clinical ambient listening for documentation, developer productivity tools, and low-code workflow extension.

Sources & evidence1
Evidence: Medium50/100Evidence strength
  • Customer explicitly identified
  • Primary source available
  • Quantified outcome available
  • Technical implementation details available
Type: Customer StoryPublished: Jul 13, 2026Publisher: MicrosoftEvidence: PrimaryConfidence: High

AI-generated summary. Verify important details with the linked sources before relying on this case.

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