What challenges did Jones Lang LaSalle face before AI implementation?

Commercial real estate teams need faster, more certain decisions across portfolio strategies, investments, space management, compliance goals, and building operations. Large volumes of operational, lease, sustainability, and market data are difficult to analyze quickly enough for real-time action.

What was the impact of the AI solution?

JLL says Falcon helps clients make decisions with speed and certainty when it matters most. The platform turns complex data into actionable insights and reveals money-saving opportunities hidden under the surface. JLL says the AI suite drives real-time results and long-term success.

Source

MicrosoftProductionEvidence: Medium55/100

JLL Launches Falcon AI Platform for Commercial Real Estate Services

Use case typeDecision supportUpdated Mar 22, 2024

JLL has built Falcon, an AI platform for commercial real estate that combines proprietary data and AI models to provide customizable assistants and predictive analytics for property and portfolio management. The platform uses generative AI and purpose-built agents to turn building operational data, sustainability metrics, lease transactions, and market intelligence into actionable insights for real estate professionals.

Organization: Jones Lang LaSalle
Industry: Real Estate
Location: United States
Published: March 2024

Reported outcomes

Strategic outcomes

Better decisions & insightFaster portfolio and operational decisionsCost efficiencyAutonomous work-order executionCost efficiencyMoney-saving opportunities surfaced from operations data

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Jones Lang LaSalle
Provider: Microsoft
Maturity: Production
Linked source: JLL

The platform uses generative AI and purpose-built agents to turn building operational data, sustainability metrics, lease transactions, and market intelligence into actionable insights for real estate professionals

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

1Decision support
2Operations optimization
3Predictive maintenance

Commercial real estate teams need faster, more certain decisions across portfolio strategies, investments, space management, compliance goals, and building operations.
Large volumes of operational, lease, sustainability, and market data are difficult to analyze quickly enough for real-time action.

JLL Falcon integrates proprietary data with latest-generation AI models to power AI applications and agents for portfolio analysis, market conditions, work orders, equipment failures, workplace reservations, and environmental data.
The platform gives clients and employees secure AI capabilities and includes Microsoft Outlook add-in support for workflows tied to property and portfolio management.

Technologies

Microsoft Outlook Generative AI

JLL says Falcon helps clients make decisions with speed and certainty when it matters most.
The platform turns complex data into actionable insights and reveals money-saving opportunities hidden under the surface.
JLL says the AI suite drives real-time results and long-term success.

Architecture

JLL Falcon is described as an AI platform built on proprietary data and latest-generation AI models, with multiple AI applications and agents. The page mentions secure AI capabilities, predictive analytics, autonomous work-order management, and Microsoft Outlook add-in integration.

Sources & evidence1

Evidence: Medium55/100Evidence strength