What challenges did ETERNO face before AI implementation?

Physicians have limited time to process diverse incoming health data and make decisions quickly. Small clinics often rely on traditional on-premise IT, and digital healthcare workflows are hard to modernize while preserving security and privacy.

What was the impact of the AI solution?

Doctors can work remotely and more flexibly. The company is testing the solution in three clinics and plans a wider release. The solution helps doctors gain a holistic understanding of the patient more quickly.

Source

ETERNO: Agentic AI for outpatient care summary and medical record processing on AWS

Use case typeClinical documentationUpdated 5 days ago

German start-up ETERNO is building an AI assistant for outpatient care across Europe. Its agent Leni works across 50 medical fields to summarize medical records, transcribe and summarize doctor-patient conversations with consent, store summaries in patient records, and support doctors with better decision-making and financial insights.

Organization: ETERNO
Industry: Healthcare
Location: Germany
Published: July 2026

Reported outcomes

30 seconds

medical record summarization timeTime & speed

−90%medical record processing time3 clinicsclinic deployment count

Strategic outcomes

Employee experienceEnabled more flexible doctor workSpeed & agilityRapidly deployed to users in weeksRisk & complianceMet healthcare privacy and compliance requirements

Primary read

Use case focus

Showing 2 of 2

1Clinical documentation
2AI agents

Physicians have limited time to process diverse incoming health data and make decisions quickly.
Small clinics often rely on traditional on-premise IT, and digital healthcare workflows are hard to modernize while preserving security and privacy.

ETERNO built Leni, an AI agent that summarizes medical records in about 30 seconds and provides streamlined information to doctors.
The system transcribes and summarizes doctor-patient conversations with consent and stores the output in patient records.
ETERNO built clinics in Germany to test the agent in modern clinical workflows and uses AWS as the infrastructure stack for booking tools, AI agents, and automated billing.

Technologies

AWS Amazon Bedrock

Doctors can work remotely and more flexibly.
The company is testing the solution in three clinics and plans a wider release.
The solution helps doctors gain a holistic understanding of the patient more quickly.

Sources & evidence1

Groundedness: 5/5Type: Customer StoryPublished: Jul 8, 2026Publisher: AWSEvidence: PrimaryConfidence: High

Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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Customer evidence