MicrosoftProductionEvidence: Medium55/100

Institut du Cancer de Montpellier deploys Miroki companion robot on Microsoft Azure and Azure OpenAI for pediatric radiation therapy

In pediatric radiation therapy, children must remain alone during treatment sessions, which can cause anxiety, distress, and emotional strain for patients, families, and care teams. Institut du Cancer de Montpellier partnered with Enchanted Tools to deploy Miroki, an AI-enabled companion robot running on Microsoft Azure and Azure OpenAI Service to provide a reassuring presence during radiation sessions in a secure, healthcare-compliant cloud environment. The initiative combines robotics, guarded conversational AI, radiation-environment validation, and clinical study work to support care without replacing clinicians.

Industry
Healthcare
Location
France
Published
July 2026

Reported outcomes

Strategic outcomes

Other strategic outcomeReduced pediatric anxiety during treatmentRisk & complianceMaintained clinical safeguards for sensitive conversationsOther strategic outcomeReassured children and families during radiation sessions
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Institut du Cancer de Montpellier
Provider
Microsoft
Maturity
Production

ICM and Enchanted Tools deployed Miroki, a humanoid companion robot with AI-powered conversational capabilities

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 2 of 2

  • 1Patient engagement
  • 2Conversational assistants
  • Children must remain alone during pediatric radiation therapy sessions for safety reasons, creating anxiety and distress.
  • The solution needed to operate within strict healthcare and data-protection requirements.
  • Sensitive topics could not be handled autonomously and had to be redirected to clinical staff.
  • ICM and Enchanted Tools deployed Miroki, a humanoid companion robot with AI-powered conversational capabilities.
  • Microsoft Azure and Azure OpenAI Service process the robot’s conversational interactions within a healthcare-certified cloud environment.
  • The system includes guardrails that limit sensitive conversations and redirect them to the care team.
  • The project also included technical validation for radiation exposure and materials resilience, plus a clinical study to assess anxiety effects.
  • The article says the robot helps reduce anxiety, improve session flow, humanize care, and reassure children and families.
  • It also reports that children tend to appear less anxious over time and sessions can proceed more smoothly.
  • A scientific program is evaluating the impact on anxiety levels among children, families, and care teams.
Architecture

Miroki is an AI-enabled companion robot that runs on Microsoft Azure and Azure OpenAI Service. Conversational interactions are processed in a secure healthcare-compliant cloud environment. The design includes restricted conversation scope, automated redirection of sensitive topics to clinicians, and validation work for operation in a radiation-therapy environment.

Implementation partners1
Sources & evidence1
Evidence: Medium55/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Primary source available
  • Technical implementation details available
Type: Customer StoryPublished: Jul 11, 2026Publisher: MicrosoftEvidence: PrimaryConfidence: High

AI-generated summary. Verify important details with the linked sources before relying on this case.

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