Avanade boosts seller productivity with a mobile-first digital workplace
Avanade, a leading global professional services firm, sought to improve productivity and collaboration across its highly mobile, dispersed workforce. Facing the challenge of simplifying business processes and enabling sellers to access critical information on the go, Avanade embraced Microsoft Power Platform technologies. By developing a mobile app with Microsoft PowerApps, they enabled seamless access to curated SharePoint Online content, training materials, and company resources on smartphones. Power Automate was used to push real-time notifications and automate communications such as training invites. Office 365 and related Microsoft cloud solutions provided the foundation for a unified digital workspace, driving better internal collaboration and supporting multiple working styles. The transformation increased seller productivity, reduced time spent searching for resources, and improved Avanade's ability to serve clients effectively. The mobile-first approach also enabled employees to work flexibly from any location, promoting engagement and efficiency. The implementation served as a proof point for Avanade’s clients and set a benchmark for digital innovation within the organization.
- Organization
- Avanade
- Industry
- Professional Services
- Location
- United States
- Published
- July 2018
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Avanade
- Provider
- Microsoft
- Maturity
- Unknown
- Linked source
- adoption.microsoft.com
No explicit deployment-stage evidence found.
Primary read
Use case focus
Showing 3 of 3
- 1Mobile Digital Workplace for Seller Productivity
- 2Automated Internal Communication and Notifications
- 3Unified Access to Training and Company Resources
- Mobile and dispersed workforce required better access to information.
- Business processes were complex and hindered seller productivity.
- Employees struggled to find resources amid vast intranet content.
- Limited ability to collaborate securely from anywhere.
- Need to unify collaboration tools to operate at greater scale and speed.
- Developed a mobile app using Microsoft PowerApps for accessing curated SharePoint Online content.
- Implemented Power Automate to push real-time notifications and automate communications.
- Leveraged Office 365 cloud technologies (including OneDrive for Business and SharePoint Online) for a unified workplace.
- Enabled secure, anywhere access to critical business resources and workflows.
- Seller productivity increased with simplified access to key resources.
- Time spent finding documents and content was significantly reduced.
- Internal and external collaboration improved.
- Digital workplace enabled multiple working modalities and enhanced employee flexibility.
Architecture
Avanade developed a mobile app using Microsoft PowerApps to surface curated SharePoint Online content and company resources. The app leverages Power Automate for automated notifications and messages. All data is centrally stored and accessed through SharePoint Online and OneDrive for Business, and collaboration occurs via Office 365 cloud services, providing employees secure, unified access from any device or location.
Sources & evidence1
- Customer explicitly identified
- Primary source available
- Technical implementation details available
The same organization appears in newer AI deployment evidence.
- Same organization re-documented as recently as 2025.
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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