What challenges did FoodFair face before AI implementation?

Edible surplus food was being destroyed while demand from food aid organizations continued to rise. Donation coordination was fragmented and inefficient across donors, charities and logistics partners.

What was the impact of the AI solution?

Connects about 550 charities across 300 cities. Redistributed 35 million meals. Reduced food waste nationwide. Improved coordination efficiency, transparency and scalability for long-term social impact.

Source

MicrosoftEvidence: Medium50/100

FoodFair: Azure-based donation management platform matching surplus food to charities

Use case typeWorkflow automationUpdated 3 days ago

FoodFair faced a growing gap between edible surplus food being destroyed and rising demand from food aid organizations. The organization built a secure, scalable donation management platform on Microsoft Azure to match surplus food donors with charities in real time. The platform supports scheduling, tracking and documentation so food donations can be distributed efficiently and transparently.

Organization: FoodFair
Industry: Other
Location: Belgium
Published: July 2026

Reported outcomes

550 charities

charities connectedOther quantified impact

300 citiescities covered35 million mealsmeals redistributed

Strategic outcomes

Sustainability & ESGReduced food waste nationwideCost efficiencyImproved donation efficiency and transparencyScale & capacityNational-scale charity network coordination

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Charities connected: 550 charities increase

Microsoft Customer StoryJul 25, 2026Customer storyExplicit claimMedium evidence strength

connect 550 charities across 300 cities

Normalized claim

Cities covered: 300 cities increase

Microsoft Customer StoryJul 25, 2026Customer storyExplicit claimMedium evidence strength

connect 550 charities across 300 cities

Normalized claim

Meals redistributed: 35 million meals increase

Microsoft Customer StoryJul 25, 2026Customer storyExplicit claimMedium evidence strength

redistribute 35 million meals

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: FoodFair
Provider: Microsoft
Maturity: Unknown
Linked source: Microsoft Customer Story

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 3

1Workflow automation
2Supply chain tracking
3Intelligent waste management

Edible surplus food was being destroyed while demand from food aid organizations continued to rise.
Donation coordination was fragmented and inefficient across donors, charities and logistics partners.

Built an end-to-end donation management platform on Microsoft Azure using sovereign datacenters in Europe.
Implemented an intelligent matching engine that allocates surplus food based on charity needs, capacity and product type.
Added real-time offers, structured collection scheduling, and digital documentation for proof of delivery, quality, safety and compliance.

Technologies

Microsoft Azure

Connects about 550 charities across 300 cities.
Redistributed 35 million meals.
Reduced food waste nationwide.
Improved coordination efficiency, transparency and scalability for long-term social impact.

Architecture

FoodFair runs an Azure-hosted donation management platform developed with Level IT. The system uses sovereign European datacenters, an intelligent matching engine, real-time offers for charities, structured scheduling for collections, and digital records for proof of delivery, quality and compliance.

Sources & evidence1

Evidence: Medium50/100Evidence strength