MicrosoftEvidence: Low25/100

Rome city authorities deploy Julia, an Azure OpenAI virtual tourism guide

Rome city authorities worked with NTT DATA and Microsoft to implement Julia, a virtual AI-enabled tour guide powered by Azure OpenAI Service. Visitors converse with Julia to receive specific answers based on their tourism questions rather than only popular generic answers.

Location
Italy
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Rome city authorities
Provider
Microsoft
Maturity
Unknown
Linked source
NTT DATA

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 2 of 2

  • 1Conversational assistants
  • 2Public sector automation
Visitors needed specific, question-focused tourism answers instead of only the most popular generic responses.
  • NTT DATA and Rome city authorities implemented Julia, a conversational virtual tourism guide powered by Azure OpenAI Service.
  • Julia provides answers tailored to visitors' questions.
Technologies
Visitors receive specific answers based on their questions; the source reports no quantitative business outcome.
Implementation partners1
Sources & evidence1
Evidence: Low25/100Evidence strength
  • Customer explicitly identified
  • Technical implementation details available
Type: Partner StoryPublisher: NTT DATAEvidence: PartnerConfidence: Medium

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