MicrosoftEvidence: Low25/100
Rome city authorities deploy Julia, an Azure OpenAI virtual tourism guide
Rome city authorities worked with NTT DATA and Microsoft to implement Julia, a virtual AI-enabled tour guide powered by Azure OpenAI Service. Visitors converse with Julia to receive specific answers based on their tourism questions rather than only popular generic answers.
- Organization
- Rome city authorities
- Industry
- Public Sector
- Location
- Italy
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Rome city authorities
- Provider
- Microsoft
- Maturity
- Unknown
- Linked source
- NTT DATA
No explicit deployment-stage evidence found.
Customer identity supportedSource describes one deploymentMaturity evidence evaluated
Primary read
Use case focus
Showing 2 of 2
- 1Conversational assistants
- 2Public sector automation
Visitors needed specific, question-focused tourism answers instead of only the most popular generic responses.
- NTT DATA and Rome city authorities implemented Julia, a conversational virtual tourism guide powered by Azure OpenAI Service.
- Julia provides answers tailored to visitors' questions.
Technologies
Visitors receive specific answers based on their questions; the source reports no quantitative business outcome.
Implementation partners1
Sources & evidence1
Evidence: Low25/100Evidence strength
- Customer explicitly identified
- Technical implementation details available
Type: Partner StoryPublisher: NTT DATAEvidence: PartnerConfidence: Medium
AI-generated summary. Verify important details with the linked sources before relying on this case.
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