MicrosoftProductionEvidence: Medium65/100

Epiq Global revolutionizes legal productivity and review processes

Epiq Global has launched an innovative agentic AI platform for the legal sector as part of the Epiq Service Cloud, blending proprietary Epiq technology, Microsoft Copilot custom agents, Azure AI Foundry, and best-in-class third-party tools. The platform automates and orchestrates complex legal workflows across contracts, litigation, compliance, and knowledge management, enabling thousands of legal professionals in corporate departments and law firms to boost efficiency and decision-making. Notable integrations include Microsoft Copilot custom agents and leading legal AI solutions (such as ContractPodAI, RelativityOne, and Canopy) managed in a unified, scalable framework. The agentic AI system allows for tenfold productivity in document review, dynamic knowledge management, and substantial reductions in review timelines and costs. Case studies illustrate tremendous cost savings (millions of dollars on complex document reviews), accelerated legal services delivery, and improved regulatory and risk compliance. The platform is deployed to over 2,600 clients and serves 65,000 users. Epiq’s managed service and change management teams ensure rapid, effective AI adoption by clients. Agentic automation helps with eDiscovery, deposition preparations, HSR filings, and knowledge search. Integrated decision support and oversight mechanisms enable responsible and secure AI adoption for legal organizations globally. Large-scale clients, like leading banks and multinational law firms, have benefited from up to 10x productivity gains and cost reductions exceeding $10M.

Organization
Epiq Global
Industry
Legal
Location
Global
Published
July 2025

Reported outcomes

−80%

quantified impactOther quantified impact

10xproductivity36 hourstime

Strategic outcomes

New product / capabilityLaunched unified agentic AI legal platformSpeed & agilityAccelerated legal deliverable preparationCost efficiencyReduced legal review costs substantiallyCustomer experience & trustImproved compliance and secure AI adoption
Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Productivity: 10 x increase

epiqglobal.comJul 29, 2025News articleInferred claimMedium evidence strength

Increased document review productivity up to 10x.

Normalized claim

Time: 36 hours decrease

epiqglobal.comJul 29, 2025News articleInferred claimMedium evidence strength

Expedited preparation of legal deliverables (e.g., depositions reduced from months to 36 hours per deponent).

Normalized claim

Quantified impact: 80% decrease

epiqglobal.comJul 29, 2025News articleInferred claimMedium evidence strength

Reduced review effort by 80% for specific regulatory filings (e.g., HSR pre-merger).

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Epiq Global
Provider
Microsoft
Maturity
Production
Linked source
epiqglobal.com

The platform is deployed to over 2,600 clients and serves 65,000 users

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

  • 1Automated Legal Document Review with Agentic AI
  • 2Orchestrated Knowledge Management for Lawyers
  • 3AI-Assisted Regulatory Filings and Compliance Review
  • Legal workflows were inefficient and time-consuming, especially in document review, compliance, and litigation preparation.
  • Manual processes inflated costs and created delays for legal firms and in-house counsel.
  • Knowledge management and compliance processes were fragmented, limiting value extraction from data.
  • Legal service providers faced pressure to lower costs and accelerate delivery to clients.
  • Corporate legal departments struggled to scale AI with necessary oversight and security.
  • The industry required a unified, scalable legal tech solution that brought together best-in-class AI tools.
  • Developed a unified agentic AI platform combining Epiq’s proprietary tech, Microsoft Copilot custom agents, Azure AI Foundry, and leading third-party legal AI tools.
  • Enabled automation and orchestration of workflows for contracts, litigation, compliance, eDiscovery, HSR filings, and knowledge management.
  • Human oversight integrated into all automated operations for compliance, auditability, and risk mitigation.
  • Provided managed AI services and change management expertise for seamless client adoption.
  • Created a scalable, secure framework supporting over 2,600 organizations globally.
  • Empowered legal teams to rapidly process complex, high-volume legal tasks with embedded AI decision support.
  • Increased document review productivity up to 10x.
  • Delivered multi-million dollar cost reductions on reviews for large law firms and banks.
  • Expedited preparation of legal deliverables (e.g., depositions reduced from months to 36 hours per deponent).
  • Reduced review effort by 80% for specific regulatory filings (e.g., HSR pre-merger).
  • Enabled knowledge management improvements for 3,500+ lawyers in a global firm.
  • Transformed legal service timescales—faster, lower-risk delivery.
Architecture

The Epiq agentic AI platform, part of the Epiq Service Cloud, integrates proprietary Epiq technology and third-party applications like Microsoft Copilot custom agents, ContractPodAI, RelativityOne, and Canopy. These agentic AI tools are orchestrated within a unified, scalable framework, supporting legal workflow automation (such as eDiscovery, document review, knowledge management) with integrated human oversight. Managed services and change management expertise ensure rapid client adoption and secure, compliant AI operations.

Sources & evidence1
Evidence: Medium65/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Independent source available
  • Quantified outcome available
  • Technical implementation details available
Type: News ArticlePublished: Jul 29, 2025Publisher: epiqglobal.comEvidence: SecondaryConfidence: Low

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