What challenges did Genpact face before AI implementation?

Increasing complexity and volume of financial crimes require faster, accurate detection and prevention to protect enterprises in finance and capital markets. Financial criminals innovate continuously, demanding advanced digital technologies to stay ahead and reduce false positives in suspicious activity detection.

What was the impact of the AI solution?

Reduced case summarization time by 60%, allowing analysts to focus on identifying suspicious activities more effectively. Enhanced productivity and detection accuracy in financial crime investigations. Delivered accelerated operational efficiencies and substantial impact for financial services clients including Apex Fintech Solutions.

Source

ExpandedProductionEvidence: Medium60/100

Genpact Integrates riskCanvas with Amazon Bedrock for Financial Crime Management

Use case typeRisk assessmentUpdated Jun 13, 2026

Genpact, a global professional services firm, integrates Amazon Bedrock with its riskCanvas financial crime risk management suite to enhance the detection, investigation, and prevention of financial crimes using generative AI and large language models (LLMs). The integration enables generative AI-assisted Suspicious Activity Report (SAR) narrative generation and case summarization, reducing time spent on case summarizations by 60% and improving analyst productivity and detection accuracy. Using secure client data combined with Amazon Bedrock's secure data handling ensures accuracy while maintaining data protection and compliance. Clients such as Apex Fintech Solutions benefit from improved financial crime operational efficiency, enhanced threat detection accuracy, and secure AI-led transformation.

Organization: Genpact
Industry: Finance
Location: United States
Published: September 2023

Reported outcomes

Time: −60%

Time & speed

Catalog median for time & speed deployments: −50% across 295 reported metrics. Compare benchmarks →

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Time: 60% decrease

Genpact Media RelationsSep 28, 2023UnknownInferred claimMedium evidence strength

Reduced case summarization time by 60%, allowing analysts to focus on identifying suspicious activities more effectively.

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Genpact, Apex Fintech Solutions
Provider: AWS
Maturity: Production
Linked source: Genpact Media Relations

Clients such as Apex Fintech Solutions benefit from improved financial crime operational efficiency, enhanced threat detection accuracy, and secure AI-led transformation

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 2 of 2

1Financial Crime Risk Management
2Generative AI for Case Summarization

Integrated Amazon Bedrock, a fully managed service offering customizable foundation models via API, with riskCanvas software to provide AI-driven decision support.
Leveraged generative AI to provide comprehensive summaries and analyses of financial crime activities, accelerating operational efficiency and precision.
Enabled experts to review AI outputs and use a guided decision-making process to enhance threat detection and investigative outcomes.

Technologies

Amazon Bedrock

Reduced case summarization time by 60%, allowing analysts to focus on identifying suspicious activities more effectively.
Enhanced productivity and detection accuracy in financial crime investigations.
Delivered accelerated operational efficiencies and substantial impact for financial services clients including Apex Fintech Solutions.

Sources & evidence2

Evidence: Medium60/100Evidence strength