Hexagon Transforms Industrial Data Management for Manufacturers

Hexagon, a global leader in industrial data and automation, faced a significant challenge: their manufacturing clients struggled to extract actionable insights from complex engineering documents and disconnected legacy systems, slowing decision-making and project delivery. To address this, Hexagon's Asset Lifecycle Intelligence division rebuilt its SDx platform as a modern SaaS solution called SDx2 on Microsoft Azure. By integrating Azure AI Foundry, Azure OpenAI, Azure AI Document Intelligence, Azure Machine Learning, Azure Kubernetes Service (AKS), and Azure SQL Database Hyperscale, Hexagon's new platform automates the processing, analysis, and visualization of vast volumes of engineering data. The move to a multitenant, cloud-native architecture enabled automated, scalable data workflows and real-time analytics. Microservices architecture with AKS ensures fast, dynamic scaling and zero-downtime deployments, while elastic pools in Azure SQL Database Hyperscale handle terabytes of industrial data seamlessly. AI-powered data contextualization in SDx2 drastically reduces manual processing time—from days to under an hour in some use cases—enhancing data quality and enabling advanced digital twin capabilities. Customers are benefiting from automated facility onboarding, accelerated deployment cycles, and robust data security thanks to role-based access controls and managed identity integration. With close support from Microsoft engineers, Hexagon was able to reduce development effort, technical debt, and infrastructure management overhead. Business impacts include over 90% reduction in facility onboarding time, millions in productivity gains, faster innovation, and improved compliance and data protection.

Organization
Hexagon
Location
Global

Reported outcomes

−90%

quantified impactOther quantified impact

Strategic outcomes

New business modelLaunched a SaaS cloud-native platformSpeed & agilityAccelerated deployment and updatesNew product / capabilityEnabled automated data contextualizationRisk & complianceImproved data security and compliance

Primary read

Use case focus

Showing 3 of 3

  • 1Automated Contextualization of Engineering Documents
  • 2AI-enabled Facility Onboarding Automation
  • 3Real-time Industrial Data Analytics Platform
  • Industrial manufacturers were unable to extract insights from large volumes of complex engineering documents and legacy systems.
  • Manual data contextualization consumed days of human labor for each project.
  • Inefficient on-premises and disconnected solutions delayed business decisions and project delivery.
  • Rising customer expectations for scalable, real-time data analytics outpaced Hexagon's legacy product.
  • Rebuilt Hexagon's SDx platform as SDx2—a SaaS, cloud-native, multitenant solution on Microsoft Azure.
  • Integrated Azure AI Foundry, Azure OpenAI, Azure AI Document Intelligence, and Azure Machine Learning for AI-driven data processing and contextualization.
  • Adopted Azure Kubernetes Service for microservices architecture, ensuring dynamic scaling and zero-downtime deployment.
  • Used Azure SQL Database Hyperscale for elastic management of massive engineering datasets.
  • Reduced facility onboarding by more than 90%.
  • Saved customers millions of dollars in productivity and cost improvements.
  • Accelerated deployment cycles (code fixes and updates now in under an hour).
  • Enabled automated, high-quality data contextualization (manual tagging now takes minutes, not days).
  • Improved data security and compliance.
Architecture

SDx2 is a cloud-native, multitenant SaaS built on Microsoft Azure. It integrates Azure AI Foundry for AI model lifecycle, Azure OpenAI for advanced natural language processing, Azure AI Document Intelligence for document data extraction, and Azure Machine Learning for continual model refinement. Microservices run on Azure Kubernetes Service, supporting dynamic scaling and zero-downtime deployment. Data is stored in Azure SQL Database Hyperscale elastic pools, enabling seamless expansion and data protection. Security is enforced by managed identity, private endpoints, and role-based access.

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