What challenges did Hitachi face before AI implementation?

Manufacturers struggled to derive actionable insights from large volumes of production and supply chain data. Outdated or fragmented legacy ERP platforms hindered visibility and risked business continuity. Implementations of new systems were often slow and disruptive. Lack of integrated analytics and automation limited the ability to predict and prevent operational challenges.

What was the impact of the AI solution?

Cut ERP implementation time, realizing value up to 50% faster. Enhanced process reliability and scalability.

Source

MicrosoftExpandedProductionEvidence: Medium50/100

Hitachi streamlines ERP and enables predictive AI in manufacturing operations

Use case typePredictive maintenanceUpdated Jun 13, 2026

Hitachi Solutions assists manufacturers in leveraging Microsoft Dynamics 365 ERP and advanced AI technologies to modernize operations and accelerate digital transformation. By replacing legacy ERP systems and integrating automation, predictive analytics, and AI, Hitachi helps businesses harness data across supply chains, production, sales, and finance. Their approach involves implementing Microsoft Dynamics 365 to provide greater visibility, insight, and control over operational processes. The inclusion of AI and automation enables demand forecasting, predictive maintenance, and more autonomous, data-driven decision-making. The program features a Dynamics 365 Essentials Accelerator for faster, less disruptive implementations and supports manufacturers post-go-live with ongoing managed services, training, and optimization. Hitachi offers change management and user enablement strategies to ensure adoption and long-term value. As a result, manufacturing organizations realize efficiency faster, increase operational agility, minimize disruption, and develop frameworks for ongoing digital innovation with Microsoft technologies.

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Organization: Hitachi
Industry: Manufacturing
Location: United Kingdom
Published: July 2022

Reported outcomes

Time: Up to 50% higher

Time & speed

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Time: 50% increase

hitachi-solutions.co.ukJul 13, 2022UnknownInferred claimMedium evidence strength

Cut ERP implementation time, realizing value up to 50% faster.

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Hitachi
Provider: Microsoft
Maturity: Production
Linked source: hitachi-solutions.co.uk

Their approach involves implementing Microsoft Dynamics 365 to provide greater visibility, insight, and control over operational processes

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 3

1Predictive maintenance in industrial manufacturing
2Accelerated ERP implementation with AI and analytics
3Integrated demand forecasting across supply chain

Deployed Microsoft Dynamics 365 ERP for integrated, modern operations.
Implemented AI, automation, and predictive analytics to enable demand forecasting and predictive maintenance.
Accelerated ERP rollouts via Dynamics 365 Essentials Accelerator to reduce time-to-value.
Provided ongoing managed services, change management, user support, and system optimization.

Technologies

Dynamics 365 AI Automation Analytics