Normalized claim
Quantified impact: 20-75% decrease
Trial SOW automation reduced manual work by 20% to 75% in the initial creation step.
GCPEvidence: Medium50/100
Mantel case study | Google Cloud
Use case typeLegal workflow automationUpdated Jun 13, 2026
Mantel, a tech consultancy and Google Cloud Partner, uses Google Workspace and Gemini Enterprise to improve consultant efficiency and client collaboration. The company built a Gemini Enterprise agent to automate multi-step Statements of Work (SOW) preparation by integrating Salesforce, Slides, Docs, and Confluence. Mantel also uses Gemini Enterprise to summarize project history and NotebookLM to accelerate research-paper production, and it uses the Google Agent Development Kit to build custom agentic automation for HR requests with human-in-the-loop review.
- Organization
- Mantel
- Industry
- Professional Services
- Location
- Australia
- Published
- June 2026
Reported outcomes
Automation: −20–75%
Automation & deflection
Automation: −50–60%
Catalog median for automation & deflection deployments: −50% across 23 reported metrics. Compare benchmarks →
Why do we believe this?Outcome claims, sources, and evidence checks
Normalized claim
Quantified impact: 50-60% decrease
Customer brief preparation reduced manual work by 50% to 60%.
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Mantel
- Provider
- GCP
- Maturity
- Unknown
- Linked source
- Google Cloud Customer Story
No explicit deployment-stage evidence found.
Customer identity supportedSource describes one deploymentMaturity evidence evaluated
Primary read
Use case focus
Showing 3 of 6
- 1Knowledge management
- 2Document generation
- 3Workflow automation
- Built a Gemini Enterprise agent that prepares SOWs using data from Salesforce, Slides, Docs, and Confluence.
- Used Gemini Enterprise to produce rapid summaries of project history and customer briefs.
- Used NotebookLM to speed up production of long-form research papers.
- Used the Google Agent Development Kit to create a custom agent for HR requests with human-in-the-loop review.
- Trial SOW automation reduced manual work by 20% to 75% in the initial creation step.
- Customer brief preparation reduced manual work by 50% to 60%.
- A 30-page thought leadership paper timeline dropped from up to five months to two months.
Architecture
Gemini Enterprise integrates information from Salesforce, Slides, Docs, and Confluence to automate SOW preparation, while NotebookLM supports research drafting and Google Agent Development Kit is used for custom HR request automation with human-in-the-loop review.
Sources & evidence1
Evidence: Medium50/100Evidence strength
- Customer explicitly identified
- Primary source available
- Quantified outcome available
- Technical implementation details available
Type: Customer StoryPublished: Jun 3, 2026Publisher: Google CloudEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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