Normalized claim
Quantified impact: 70% decrease
Reduced physician burnout by up to 70%.
Nebraska Medicine partnered with Nuance and Microsoft to implement ambient clinical intelligence solutions in clinical settings. By combining Nuance's speech recognition (Dragon Medical) and Microsoft Azure AI, ambient clinical documentation now automates the creation and filing of medical records. Doctors can now focus more on patient interactions instead of paperwork, as the AI processes and transcribes conversations directly into the electronic health record (EHR). Voice biometrics and conversational AI ensure secure and accurate handling of sensitive patient data. The solution integrates with EHR systems for real-time context awareness and documentation accuracy. The approach addresses growing physician burnout, which had previously resulted in doctors spending more time on administration than patient care. Nebraska Medicine’s leadership expects meaningful improvements in operational efficiency and satisfaction. The project also involves migration of Nuance’s infrastructure to Azure, enhancing overall cloud-based healthcare delivery.
Reported outcomes
Automation: +30%
Automation & deflection
Normalized claim
Quantified impact: 70% decrease
Reduced physician burnout by up to 70%.
Normalized claim
Productivity: 50% increase
Realized more than 50% efficiency gain for radiologists.
Normalized claim
Quantified impact: 30% increase
30% increase in patient self-service and satisfaction.
Nebraska Medicine’s leadership expects meaningful improvements in operational efficiency and satisfaction
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Ambient clinical intelligence services capture the doctor-patient conversation using Nuance’s Dragon Medical platform, transcribe and process it through Azure AI and machine learning, and insert structured notes into the EHR. Voice biometrics and conversational AI authenticate and contextualize data. Nuance’s internal healthcare infrastructure is hosted on Microsoft Azure.
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