Norway streamlines public sector services with cloud-based case and document management
Several Norwegian public sector agencies revolutionized document and case management by moving to Microsoft Azure-based cloud solutions, improving access, efficiency, and transparency for citizens and civil servants. Software Innovation’s Public 360° platform, Gecko’s geoPort GIS system, and the national Altinn platform now deliver centralized e-government, mapping, and service access across organizations. The result is enhanced public engagement, reduced paperwork, greater data sharing, and demonstrable improvements in administrative productivity and sustainability. The Bergen paperless project, leveraging these tools, won an international sustainability award for public sector digitalization.
- Organization
- Altinn
- Industry
- Public Sector
- Location
- Norway
- Published
- May 2010
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Altinn, Software Innovation, Gecko Information Systems
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- Microsoft News
Deployed Altinn II, a nationwide e-government portal and integration platform, built by Microsoft and Accenture, simplifying business and citizen interactions
Primary read
Use case focus
Showing 3 of 5
- 1case management
- 2document management
- 3e-government
- Implemented Software Innovation’s Public 360° as a cloud-based document and case management system on Microsoft Azure.
- Launched Gecko geoPort, a browser-based GIS client hosted on Azure for real-time map data and public services.
- Deployed Altinn II, a nationwide e-government portal and integration platform, built by Microsoft and Accenture, simplifying business and citizen interactions.
- Enabled single-point-of-access, cross-agency data and service workflows for citizens and organizations.
Architecture
Public 360° and geoPort run as cloud services on Microsoft Azure; Altinn is an integration platform connecting cross-agency services with secure online access and workflow, using a unified Azure-based infrastructure.
Implementation partners1
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Independent source available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jun 1, 2026.
The case's original source is still reachable.
- Cited source last checked Jun 1, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
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