MicrosoftLive sourceProductionEvidence: Medium60/100

NTT DATA's Agentic AI Implementation with Microsoft Fabric

NTT DATA implemented custom Microsoft Fabric agents to derive insights from HR and back-office data, optimizing organizational operations.

Organization
NTT DATA
Industry
Tech & Comms
Location
Japan
Published
April 2025

Reported outcomes

Automation: −40%

Automation & deflection

Catalog median for automation & deflection deployments: −50% across 23 reported metrics. Compare benchmarks →

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Quantified impact: 40% decrease

Linked sourceApr 14, 2025News articleInferred claimMedium evidence strength

Reduced manual HR reporting workload by 40%

Last evidence check: Jul 22, 2026

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
NTT DATA
Provider
Microsoft
Maturity
Production
Linked source
Linked source

Difficulty extracting actionable insights from siloed HR and back-office data Manual analysis led to slow decision-making in organizational operations Significant time spent on repetitive administrative tasks Limited integration of diverse enterprise data sources hindered optimization Deployed custom Microsoft Fabric agentic AI solutions for data analysis Integrated Azure AI Foundry capabilities to process and harmonize HR and operations data Automated data aggregation and insights generation ac

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

  • 1Automated HR Analytics Reporting Agent
  • 2Organizational Back-Office Data Insights Agent
  • 3Real-Time Operations Performance Dashboarding
  • Deployed custom Microsoft Fabric agentic AI solutions for data analysis
  • Integrated Azure AI Foundry capabilities to process and harmonize HR and operations data
  • Automated data aggregation and insights generation across multiple systems
  • Enabled self-service advanced analytics for business stakeholders
Improved accuracy and consistency in operations analytics
Sources & evidence2
Evidence: Medium60/100Evidence strength
  • Customer explicitly identified
  • Independent source available
  • Quantified outcome available
  • Multiple corroborating sources available
  • Recent evidence check available
  • Last evidence check: Jul 22, 2026.
Live sourceStill referenced

The case's original source is still reachable.

  • Cited source last checked Jun 12, 2026 — ok (0/2 broken).

Measures whether this deployment's public evidence persists — not whether the system is still in production.

Type: News ArticlePublished: Apr 14, 2025Evidence: SecondaryConfidence: Low

AI-generated summary. Verify important details with the linked sources before relying on this case.

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