Teladoc Health streamlined global systems using PwC
Teladoc Health partnered with PwC for Project Fusion to unify its systems following rapid expansion. Using Oracle Fusion for ERP and Salesforce for CRM, Teladoc created a single integrated platform, improving data accessibility, reducing costs, and enhancing customer interactions. The scalable solution supports Teladoc's growth, boosts efficiency across operations and supply chain management, and establishes a robust data reporting structure.
- Organization
- Teladoc Health
- Industry
- Healthcare
- Location
- United States
- Published
- May 2025
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Teladoc Health
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- PwC US Library
High operational costs
Primary read
Use case focus
Showing 3 of 4
- 1ERP system integration.
- 2CRM enhancement.
- 3Scalable operations management.
Architecture
Consolidation of disparate ERP and CRM systems into a unified, scalable integrated platform leveraging Oracle Fusion and Salesforce.
Implementation partners1
Sources & evidence1
- Customer explicitly identified
- Primary source available
- Recent evidence check available
- Last evidence check: Jul 22, 2026.
The case's original source is still reachable.
- Cited source last checked Jun 12, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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