Deloitte

Get email alerts

New customer deployments for Deloitte, straight to your inbox. No account needed.

Cadence

Double opt-in: we only email you after you confirm. Every email includes a no-login unsubscribe link.

Deloitte has 6 source-linked AI deployments documented in AIUseCaseHub, across 5 industries and 4 countries.

Use Cases

6

Industries

5

Countries

4

Hyperscaler mix

See whether Deloitte's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Deloitte builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

5 of 6 cases classified (83%) · Compare all use-case types

Use case portfolio

Use case types at Deloitte

Automotive operations automation leads with 1 of 6 documented cases; 6 distinct types appear across the visible portfolio.

Evidence persistence

3 of 3 judgeable cases are still publicly referenced · 3 show the organization expanding AI use.

Durability of public evidence, not whether systems remain in production. How this is measured →

Technology snapshot

What Deloitte uses across visible cases

Copilot & AI Assistants appears in 2 of 6 indexed cases; 19 named technologies are mentioned, led by Azure AI.

All Use Cases (6)

Amazon SageMaker Canvas Customer Use Cases

Multiple organizations including SuccessKPI, Deloitte, Thomson Reuters, Bain & Company, Samsung Electronics, Clarium Health, Siemens Energy, INVISTA, and BMW Group use Amazon SageMaker Canvas for no-code machine learning to solve business challenges in various sectors such as consulting, media, manufacturing, and automotive.

Fine-tuning
Microsoft

Deloitte and Microsoft AI Co-Innovation Lab for Manufacturing Automation Testing

Manufacturing companies face challenges bridging the gap between AI experimentation and full automation implementation.Deloitte's Smart Factory in Kansas and Microsoft's AI Co-Innovation Lab in Wisconsin offer immersive testing environments.These environments enable testing of AI-powered automation and robotics on actual production lines to validate use cases and integrations.

Microsoft

BRYTER Empowers Global Legal Teams with Integrated AI-Powered Research

BRYTER launched a global legal research package, integrated within its AI-powered assistant BEAMON, to streamline legal research and document drafting for professionals operating in over 20 jurisdictions. Legal professionals can now access content from more than 80 legal databases directly while drafting in Microsoft Word and within BEAMON workflows. This integration eliminates the need to switch contexts between research and document creation, significantly improving productivity. The platform uniquely integrates Dr. Otto Schmidt Verlag’s authoritative German legal content for enhanced depth in key areas like tax, corporate, and labor law. Legal teams in multinational corporations and global law firms benefit from seamless legal research, tailored drafting tools, and document review on one platform. Major organizations, including Rakuten, McDonald’s, Ashurst, Deloitte, PwC, and KPMG, report increased productivity and document accuracy. BRYTER’s AI suite for legal professionals demonstrates a move toward fully automated, AI-augmented legal operations across borders. The solution offers specialized capabilities for German-speaking teams and global firms managing complex, multi-jurisdictional matters. Workflow integration empowers legal engineers to automate entire legal processes with no-code tools, merging rule-based and AI workflow automation. BEAMON also enables deep linking of research, contract drafting, and regulatory compliance, making it easier to generate memos and advice with embedded legal sources.

LegalGlobal
GCP

Deloitte & Google Cloud: Redacting PII in Dialogflow CX via Contact Center AI Security Settings and Cloud DLP

Deloitte Canada and Google Cloud describe a production-ready approach to prevent sensitive information from being stored in Dialogflow CX logs.The article explains that contact center conversations can include PII, PHI, PCI, and other confidential information in intent/form parameters, session parameters, webhook data, and fulfillment response messages, and that these values can propagate into Google Cloud Logging unless redacted at the source.

Microsoft

Anywhere365 revolutionizes omnichannel customer service for global enterprises

Anywhere365, a Netherlands-based SaaS communications company, integrated Azure Communication Services into their Dialogue Cloud platform to improve omnichannel customer service for enterprises worldwide. Their solution takes advantage of Microsoft Teams integration, Azure AI, and Azure OpenAI models to deliver AI-powered features like real-time call transcription, conversation summarization, agent assist, chat translation, and automated form filling from voice data. The platform enables companies to handle incoming calls efficiently via the Call Automation API, direct communication to the right agents, and enable rapid information capture and sharing. Deployments utilize Microsoft Copilot Studio for enhanced agent productivity within the Teams environment, driving faster response times and a better experience for both customers and service agents. Brands leveraging this technology, including Rabobank, DHL, Emirates, KPMG, Mazda, Deloitte, Aldi, Vodafone, and Zeiss, now benefit from streamlined communications, flexible omnichannel reach, and embedded contact center capabilities directly in Teams. The solution is available via Azure Marketplace, enabling customers to leverage Microsoft investments. Overall, the integration enhances customer experience, agent efficiency, and provides rapid, accurate customer interactions.

CopilotVoice

Community

Comments

Loading comments...

Ask the analyst

A question about Deloitte the page doesn't answer? I read every one — the good ones get answered here.