PwC Switzerland

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PwC Switzerland has 3 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 1 country. Key partners include PwC.

Use Cases

3

Industries

1

Countries

1

Hyperscaler mix

See whether PwC Switzerland's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How PwC Switzerland builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

2 of 3 cases classified (67%) · Compare all use-case types

Use case portfolio

Use case types at PwC Switzerland

AI platform leads with 1 of 3 documented cases; 2 distinct types appear across the visible portfolio. 2 of 3 visible cases have a canonical type.

Ranked by documented casesShare of visible cases
  1. AI platform1 case33%
  2. Student support1 case33%

Evidence persistence

1 of 1 judgeable case is still publicly referenced.

Durability of public evidence, not whether systems remain in production. How this is measured →

Technology snapshot

What PwC Switzerland uses across visible cases

AI Agents appears in 1 of 3 indexed cases; 4 named technologies are mentioned, led by Azure.

All Use Cases (3)

Microsoft

PwC Switzerland boosts productivity with AI-powered digital assistant adoption

PwC Switzerland embarked on a strategic initiative to integrate Microsoft 365 Copilot into its business operations, aiming to automate administrative and repetitive tasks and drive productivity gains across the organization.Historically, digital assistants like Clippit and Cortana laid the groundwork, but Microsoft 365 Copilot represents a leap in capability, harnessing the power of generative AI for advanced automation.The solution was deployed across core applications such as Word, PowerPoint, Excel, Outlook, Teams, and OneNote, focusing on automating creative drafting, data analysis, email management, and meeting summarization.PwC emphasized a data-driven approach, using task mining to identify the most repetitive and value-generating processes that would benefit from automation.The change management strategy included significant upskilling, risk and ethics management, and clear communication of benefits to foster adoption within the workforce.Copilot's integration required careful alignment with PwC's operational plans and data governance to ensure a smooth uptake and maximize competitive advantage.The initiative generated both immediate results like time savings and operational efficiency, as well as long-term strategic benefits, such as improved innovation capacity and decision-making clarity.

Copilot
Microsoft

PwC Switzerland launches AI-powered transformation for client services and operations

PwC Switzerland is investing CHF 50 million over three years to accelerate its artificial intelligence initiatives and enhance both client solutions and internal efficiencies. The initiative centers around launching an AI Centre of Excellence and comprehensive staff upskilling programs to embed AI capabilities across business units. A key development is ChatPwC, a generative AI conversation assistant built with Microsoft Azure OpenAI Service, designed for secure and tailored internal use. The firm has also introduced the Intelligent Search Assistant, intended to boost internal service efficiency. PwC emphasizes responsible, ethical, and client-centric AI adoption, mirroring growing demand for trustworthy, risk-conscious applications of the technology. The program draws on PwC’s global expertise and leverages alliances with leading technology providers to offer cutting-edge solutions. By upskilling employees and integrating advanced AI tools, PwC Switzerland aims to deliver innovative, effective outcomes for clients while streamlining administrative tasks internally.The investment underlines PwC's commitment to responsible, secure AI adoption. By positioning itself as a first adopter ('client zero'), PwC Switzerland aims to demonstrate effectiveness in real-world environments before extending solutions to clients. Staff training and a cross-disciplinary AI team ensure the sustainable rollout of new technologies. The initiative also supports PwC Switzerland’s broader purpose to build trust in society through relevant digital transformation.

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