Shell

Get email alerts

New customer deployments for Shell, straight to your inbox. No account needed.

Cadence

Double opt-in: we only email you after you confirm. Every email includes a no-login unsubscribe link.

Shell has 6 source-linked AI deployments documented in AIUseCaseHub, across 2 industries and 4 countries. Key partners include C3 AI, Baker Hughes, C3 IoT.

Use Cases

6

Industries

2

Countries

4

Hyperscaler mix

See whether Shell's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Shell builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

4 of 6 cases classified (67%) · Compare all use-case types

Use case portfolio

Use case types at Shell

Industrial inspection leads with 2 of 6 documented cases; 4 distinct types appear across the visible portfolio.

Reported outcomes

1 case reports measurable results

−40%

Time & speed

median · 1 metric

Medians of results published in Shell cases, normalized for comparability. See all benchmarks →

Evidence persistence

5 of 5 judgeable cases are still publicly referenced · 5 show the organization expanding AI use.

Durability of public evidence, not whether systems remain in production. How this is measured →

Technology snapshot

What Shell uses across visible cases

Computer Vision appears in 2 of 6 indexed cases; 14 named technologies are mentioned, led by AI.

All Use Cases (6)

Microsoft

Shell scales global predictive maintenance across critical equipment

Shell implemented an AI-driven predictive maintenance system across more than 10,000 pieces of equipment spanning its global operations. Leveraging Microsoft Azure, Azure Databricks, and C3 AI, Shell ingests over 20 billion rows of sensor data weekly, running more than 10,000 machine learning models in production. The solution detects anomalies, extends asset life, ensures environmental and human safety, and integrates with digital twin technology for comprehensive asset management. Shell's journey included significant technical and organizational challenges, ultimately creating a scalable, robust solution embedded in workflows. Shell has now made this solution commercially available via the Open AI Energy Initiative, in partnership with C3 AI, Baker Hughes, and Microsoft. The deployment demonstrates real cost reduction, improved equipment uptime, operational efficiency, and a positive environmental impact. Future plans involve extending predictive maintenance to renewables and broader use cases for AI within Shell's businesses.

Energy & UtilitiesGlobal
Microsoft

Dow, Shell, and Nucor accelerate digital transformation and reliability in manufacturing

Dow, Shell, and Nucor harnessed an alliance between C3 AI and Microsoft to deploy large-scale enterprise AI solutions across global manufacturing operations.The collaboration integrates C3 AI’s suite of enterprise AI software, including Generative AI, with Microsoft Azure, the preferred cloud platform.These manufacturers sought to modernize production optimization, predictive maintenance, supply chain resilience, energy management, and sustainability initiatives.C3 AI and Microsoft provide joint product development, technical integration, and coordinated go-to-market strategies for broad industry adoption.C3 AI applications are made widely available through the Microsoft Commercial Cloud Portal and Azure Marketplace, streamlining enterprise-wide deployments.Dow leverages the alliance to advance its manufacturing sustainability and reliability goals, tying operational reliability to decarbonization efforts.Shell scaled predictive maintenance and equipment monitoring enterprise-wide, enabled by co-innovation between C3 AI and Azure.The joint solutions are used by thousands of devices within global manufacturing for real-time maintenance, energy optimization and supply chain advances.C3 AI and Microsoft hold regular roadmap sessions to refine solution capabilities, based on evolving Azure enhancements and sector needs.The initiative represents one of the biggest manufacturing deployments of integrated generative AI on Azure, impacting productivity and sustainability.Microsoft serves as the cloud provider, with C3 AI as the solution implementer and main partner.

ManufacturingGlobal
Microsoft

Shell revolutionizes oil and gas operations with AI

Shell, one of the world's largest oil and gas companies, undertook major digital transformation to address operational complexity and support a low-carbon future. They deployed over 100 AI applications built with Microsoft Azure and in partnership with C3 AI, Baker Hughes, and SparkCognition. In upstream operations, they use generative AI and reinforcement learning for rapid exploration and drilling optimization. Downstream, computer vision and AI monitor service stations for safety, manage inventory, forecast demand, and optimize energy management. The effort resulted in substantial reductions in exploration time (from nine months to nine days), cost savings, production increases, improved equipment monitoring, and better use of renewable energy. Shell's challenges included integrating AI within legacy environments, ensuring data privacy and security, and aligning solutions with sustainability goals. Their AI-first strategy standardizes platforms and data for scale and impact, setting a benchmark for AI adoption in energy.Shell's comprehensive use of AI spans from drilling to retail, with solutions addressing efficiency, safety, and sustainability. Generative AI, deep learning, and computer vision enable operational enhancements and renewable energy transition across the enterprise.

Vision
Microsoft

Shell Accelerates Predictive Maintenance and Safety with Digital Transformation

Shell expanded its collaboration with Microsoft to drive efficiency and safety across its operations by implementing an AI platform based on C3 IoT and Microsoft Azure. By leveraging AI, machine learning, and IoT, Shell is transforming upstream and downstream operations, including predictive maintenance for critical assets, improved drilling precision, and retail site safety.The solution started with predictive maintenance for hundreds of thousands of assets globally, aiming to rapidly scale machine learning and vision use cases. Shell also employed Azure-based deep learning with IoT and closed-circuit cameras to identify hazards and trigger real-time safety alerts at retail locations.Broad adoption of Microsoft technologies, including Office 365 for workforce empowerment, underpins Shell's approach, enhancing digital experiences for its 84,000+ employees. The partnership with Microsoft allows Shell to co-innovate digital tools and applications supporting operational and safety needs.Shell's digital transformation strengthens its position as a leading global energy provider and empowers employees to connect, collaborate, and act on real-time insights.Shell Geodesic optimizes horizontal well drilling, reducing uncertainty and operational risks across oil and gas fields. The solution offers unique visual and simulation tools to geologists and drillers for better decision-making.This initiative combines proprietary development with Microsoft collaboration to establish a secure and reliable digital foundation throughout Shell's lines of business.

Vision

Ask the analyst

A question about Shell the page doesn't answer? I read every one — the good ones get answered here.