Technology evidence

Dynamics 365 Customer Service use case evidence

8 source-linked Dynamics 365 Customer Service AI deployment examples from 1 vendors, with technology context and sample cases. Review the implementation…

Data as of: Aug 25, 2026
Dataset revision: dsr-d2824fe839d09681
Canonical record count: 3,811

Vendors

Technologies

Matched cases

8 matched cases

Microsoft

Dynamics 365 Customer Service

Dynamics 365 Customer Service is a Microsoft technology referenced in recorded AI deployments; review the sample cases to see how it is applied.

8 cases18 catalog refs

Sample cases

Tiendas Cuadra reinvents customer service with a Copilot Studio virtual assistant (Mexico)Tiendas Cuadra - Retail - Mexico NFU Mutual improves customer service efficiency with Dynamics 365 and Copilot for SalesNFU Mutual - Insurance - United Kingdom Riverty deployed Dynamics 365 Contact Center with Copilot to modernize AI-ready customer serviceRiverty - Finance - Netherlands

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