AI that supports the creation, review, tracking, and analysis of contracts across their lifecycle. It helps organizations manage obligations, reduce review time, and improve contract visibility.
Use cases
4
Examples
4
Industries
3
Timeline
4 mo
Data updated 1 day ago
Adoption over time
Documented cases per month
By case publish month · completed months only
3 cases documented across 37 months (Jul 23 – Jul 26), peaking at 1 in December 2023.
AI Use Cases Hub
1 earlier case before Jul 23 not shown
Each column counts every documented case of this type by its publish month, across the full corpus. The in-progress current month is excluded from columns and surfaced separately, and cases published before the charted window are summarized as earlier cases instead of plotted.
2Innovativeness2/5Incremental2/5 - Incremental. The solution mainly digitizes and automates contract tracking/signatures and approvals using Power Platform and adds signature detection, with no unusual AI/architecture evidence.
A major food processing, manufacturing, and trading company in Asia, headquartered in Switzerland, faced operational delays and compliance complexity due to manual trade documentation and disjointed approval workflows. Infosys collaborated with the company to develop a unified, intelligent platform leveraging Microsoft Power Platform technologies.The existing manual processes were replaced with automation for contract tracking, digital signatures, and workflow approvals. This new system ensured compliance and transparency with integrated audit tracking.The deployment used Power Apps (Canvas), Power Automate, Azure Logic Apps, Power BI, and SharePoint for contract management and process automation. AI-powered features enabled signature detection and secure digital records.The solution drastically reduced manual intervention, eliminated paper-based documentation, and allowed real-time contract status updates. This also sped up contract approvals and reduced environmental impact.Audit transparency and historical data access improved compliance readiness, and low-code capabilities enabled rapid implementation.The company is now able to accelerate business operations, improve efficiency, and maintain better environmental stewardship through digital transformation.
A leading food processing, manufacturing, and trading company in AsiaConsumer & Food
2Innovativeness2/5Incremental2/5 - Incremental. The contract management platform integrates Microsoft Word/Teams with an “Ask Legal” capability and AI-driven performance analytics, but the case does not show a distinctive technical AI architecture beyond standard enterprise integration.
LexisNexis® CounselLink+™ has been recognized as the "Contract Lifecycle Management Platform of the Year" in the 2024 LegalTech Breakthrough Awards. CounselLink+ integrates its Enterprise Legal Management (ELM) and Contract Lifecycle Management (CLM) platforms, creating a unified tool to manage the entire contract lifecycle. It includes advanced analytics, AI-driven tools, and a feature called "Ask Legal" that automates responses to legal inquiries through Microsoft Teams. The platform enhances efficiency, streamlines compliance, and optimizes financial processes. With integration into Microsoft Word and access to hundreds of contract templates across practice areas, the solution simplifies contract creation, execution, and management.
3Innovativeness3/5Differentiated3/5 - Differentiated. ContractMatrix goes beyond generic contract assistance by grounding generative AI with proprietary legal knowledge bases (“benches”) and integrating it into both an Azure web app and a Word add-in for contract lifecycle and bulk processing.
Allen & Overy (A&O) has introduced ContractMatrix, a cutting-edge AI-powered tool aimed at revolutionizing legal services. This software, developed in partnership with Microsoft and Harvey, harnesses generative AI to simplify contract drafting, review, and lifecycle management. Integrated into Microsoft Azure, the tool significantly reduces the risk of AI hallucinations by utilizing high-quality legal knowledge databases, known as "benches." ContractMatrix serves both internal and external client use cases, deployable as a web app or Word add-in. Already embraced by a large internal team of over 1,000 lawyers, the tool allows legal professionals to focus on strategic tasks, enhancing productivity and decision-making in a legal context.
3Innovativeness3/5Differentiated3/5 - Differentiated. An AI-powered contract intelligence offering digitizes the end-to-end contract lifecycle with real-time analytics for entitlements, risk/compliance, and ESG/supply-chain needs by integrating Icertis with Azure generative AI.
PwC, Microsoft, and Icertis have entered a strategic collaboration to deliver an AI-powered contract intelligence platform for enterprise customers. This platform leverages Microsoft Azure’s cloud and generative AI capabilities, Icertis’ contract management technologies, and PwC’s consulting expertise to transform traditional, manual contract processes into automated, data-driven workflows. The collaboration aims to solve the challenges of disjointed data, risk management, and compliance by enabling real-time insights into contract terms and obligations. The integrated solution addresses modern needs such as cost efficiency, ESG commitments, and supply chain risks. By digitizing the end-to-end contract lifecycle, enterprises can unlock significant value, avoid costly missed entitlements, and drive better business decisions. PwC acts as the transformation partner, ensuring integration and scale for clients across sectors.
How many contract lifecycle management use cases are documented?
The AI Use Case Hub documents 4 real contract lifecycle management deployments across 3 industries, with 4 detailed company examples you can browse.
Which industries adopt contract lifecycle management the most?
Contract lifecycle management is most common in Legal (50%), Professional Services (25%) and Consumer & Food (25%).
Which countries lead in contract lifecycle management?
United Kingdom leads documented contract lifecycle management deployments, followed by United States and Switzerland.
What technologies are used for contract lifecycle management?
Teams most often build contract lifecycle management with Azure AI, Microsoft Teams and Azure.
What AI capabilities power contract lifecycle management?
Across the documented deployments, the most common capability patterns are Sustainability (25%).
What results do companies report from contract lifecycle management?
Across the 4 deployments reporting outcomes, companies most often cite new product / capability (100%), risk & compliance (100%) and better decisions & insight (50%).
