Use case type

Decision support

Decision support groups 4 documented AI deployments in the AI Use Case Hub. Adoption so far spans Consumer & Food, Professional Services and Other. Browse the company examples below to see how teams put it into production.

Use cases

4

Examples

4

Industries

4

Timeline

3 mo

Company examples

Use cases of this type

4 shown from 4 use cases

Jun 8, 2026

Rich Data Co deployed generative AI assistants on Amazon Bedrock to accelerate credit decisioning

Rich Data Co (RDC) is a Sydney-based SaaS provider specializing in AI-driven credit decisioning for business and commercial lending.RDC built two assistants to support data scientists and portfolio managers with model development, data querying, and portfolio analysis for financial institutions.

Rich Data CoFinance
GCPJun 3, 2026

SWISS/ Lufthansa Group OPSD automated decision support for flight operations using Google Cloud AI/ML

SWISS, part of Lufthansa Group, uses Google Cloud AI and Machine Learning in the Operations Decision Support Suite (OPSD) to create a joint data repository for crew, passenger, rotation, and technical information.The modular data platform centralizes operational data above existing tools and silos, manages scenarios, and recommends optimal flight, rotation, and passenger-management actions for operations controller review.Controllers can execute recommendations in two clicks, and the first use cases focused on rotation planning and passenger management.

SWISSOther
Jun 12, 2025

VideoAmp NL Analytics Chatbot with Amazon Bedrock text-to-SQL for media analytics

VideoAmp, a media measurement company, worked with the AWS Generative AI Innovation Center to develop a prototype natural-language analytics chatbot for its media analytics data.The solution is designed to let non-technical users ask questions in natural language and receive SQL-generated answers, summaries, and retrieved data from VideoAmp's analytics warehouse.

VideoAmpProfessional Services
MicrosoftMay 2, 2024

Coca-Cola Uses Azure AI for Marketing and Supply Chain Transformation

Coca-Cola is leveraging Microsoft's Azure OpenAI service to transform its supply chain and marketing processes. With advanced generative AI capabilities, it introduced innovations like Y3000, a beverage developed using customer taste data. Other implementations include enhanced decision-making tools for efficient manufacturing and cross-functional operations, positioning Coca-Cola as a digital transformation leader.

Coca-ColaConsumer & Food
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