AWS May 29, 2025
Streamlining Insurance Intake with Amazon Nova Pro and Amazon Bedrock Agents by HCLTech 4 Innovativeness 4/5 Advanced 4/5 - Advanced. Advanced use of AWS serverless services integrating generative LLMs and AI agents for complex, scalable, secure insurance form automation. HCLTech partnered to build a GenAI-powered Intelligent Insurance Intake solution leveraging Amazon Textract, Amazon Bedrock Nova Pro Large Language Model, Amazon Bedrock Agents, AWS Lambda, and Amazon DynamoDB to automate processing of complex insurance forms.The solution handles diverse form layouts with a hybrid approach combining structural AI with contextual LLM understanding, achieving about 95% extraction accuracy and up to 20X process time reduction.Deployed for a leading Canadian insurance provider to automate workers' compensation form processing, reducing manual staff time from 60 minutes per form, lowering error rates, and improving customer satisfaction.Serverless architecture enables scaling and flexible workflow configuration with data securely stored and compliant with HIPAA and GDPR regulations.
Leading Canadian insurance provider Insurance