Use case type

Infrastructure modernization

Infrastructure modernization groups 9 documented AI deployments in the AI Use Case Hub. Adoption so far spans Finance, Energy & Utilities and Other. Browse the company examples below to see how teams put it into production.

Use cases

9

Examples

9

Industries

5

Timeline

8 mo

Company examples

Use cases of this type

9 shown from 9 use cases

MicrosoftMay 21, 2025

Norwegian Utility Companies Streamline Billing with Cloud-based Service

Metzum, a Norwegian tech company, launched 'Moment,' a cloud-native energy billing management platform to help utility providers outsource complex rating and billing tasks. The service is hosted entirely on Microsoft Azure, allowing customers to quickly migrate from monolithic legacy systems to a flexible, scalable cloud environment without major system redesigns. Metzum's solution helps energy companies address constant regulatory changes and industry complexity, while cutting down on manual effort and operational risk. By taking over these critical operations, 'Moment' relieves utilities from the burdens of legacy infrastructure and provides new capabilities for innovation and efficient growth.

MetzumEnergy & Utilities
MicrosoftMar 13, 2025

US Brokerage Modernizes Finance with Microsoft Dynamics 365 and Azure AI

A leading US brokerage in financial services modernized its finance operations by integrating multiple disconnected CRM platforms, source systems, accounting tools, and a custom-built commissions solution into a unified platform.The project was executed in partnership with HSO and Aptitude, leveraging Microsoft Dynamics 365 Finance & Operations, Power Platform, Azure AI, and Aptitude Fynapse.The solution included an automated accounting hub and a producer portal that enabled fast, accurate payments to 2,500 producers.

Leading US BrokerageFinance
GCPAug 1, 2024

Illinois DHS launches BEACON unified behavioral health intake portal using BigQuery and GCP data platform

The State of Illinois partnered with Google Public Sector to create BEACON, a unified intake portal that simplifies access to behavioral healthcare services for children and families.BEACON built on Google Cloud infrastructure and unified services from six state agencies into a single point of entry for behavioral health navigation.The system launched statewide and handled real family cases in its first quarter.

Illinois Department of Human ServicesPublic Sector
GCPJan 1, 2024

KoinWorks: Overcoming cultural boundaries to improve financial access and education for MSMEs

KoinWorks is the first credit-led Micro, Small, and Medium Enterprises (MSMEs) neobank in Indonesia that provides business development solutions. It has over 2 million users, including freelancers and startups that are just beginning their business journeys.KoinWorks uses Google Kubernetes Engine (GKE) and microservices to scale its superapp, autoscale node pools, and support internal scoring and underwriting workflows that score SME creditworthiness within minutes.

KoinWorksFinance
MicrosoftMay 19, 2022

Exelon advances grid resilience and sustainability through digital transformation

Exelon and other leading energy providers partnered with Microsoft and Schneider Electric to modernize energy grids and improve sustainability outcomes.The solution involved Microsoft Azure, Microsoft Sustainability Manager, and deep industry collaboration showcased at DISTRIBUTECH International.Technologies enabled advanced analytics for outage management, operational optimization, distributed energy resource integration and EV transition.Automated cloud-native analytics and edge computing improved metering and flexibility for grid reliability.Schneider Electric's process and energy systems, powered by Microsoft Azure, were integrated for end-to-end efficiency and carbon reporting.Microsoft's Sustainability Manager enabled automated emissions reporting and targeted carbon reduction strategies.The transformation improved renewable energy integration, operational efficiency, and supported large-scale energy transition and net-zero goals for Exelon.

ExelonEnergy & Utilities
Aug 1, 2020

Edmunds.com Cuts Costs and Boosts Availability by Using AWS Fargate Spot

Edmunds.com runs 68 applications and serves about 30 million monthly requests on AWS, so availability and cost efficiency are critical for its always-on vehicle shopping experience.The company migrated container workloads to Amazon ECS and AWS Fargate, used Amazon EC2 Spot Instances for QA environments, and shifted interruption-tolerant tasks to AWS Fargate Spot to reduce operational overhead.

Edmunds.comRetail
MicrosoftMay 5, 2020

Poland accelerates digital innovation with nationwide cloud and AI initiative

Poland is undergoing a major digital transformation initiative empowered by a $1 billion investment from Microsoft, spanning new datacenter infrastructure, strategic partnerships, and a national skills development campaign. The "Polish Digital Valley" plan is anchored by the launch of Microsoft's first local cloud datacenter region, granting businesses, startups, and public institutions access to secure, enterprise-grade cloud services. A core element is the partnership with Chmura Krajowa to drive sector-wide transformation, covering industries like healthcare, education, manufacturing, finance, energy, and government. The initiative features an extensive skilling program aimed at training 150,000 professionals and students in cloud, AI, machine learning, IoT, and big data, thereby supporting innovation, competitiveness, and employment across the digital economy. Emphasis is placed on privacy, data residency, cybersecurity, and compliance, ensuring alignment with local regulations. The plan builds upon Microsoft's longstanding presence in Poland and is seen as a catalyst for the nation to become a digital leader in Central and Eastern Europe.

Government of PolandOther
MicrosoftMar 1, 2017

ClearBank reduces transaction costs with Azure in the UK clearing market

ClearBank has emerged as the UK's first new clearing bank in over 250 years, positioned as a 'bank for banks.' Using Microsoft Azure's cloud service and secure UK data centers, ClearBank delivers core banking services to credit unions, building societies, and challenger banks. This modern infrastructure ensures faster transactions and cost reduction by eliminating constraints tied to legacy systems.

ClearBankFinance
GCPDate unknown

Deutsche Börse Group modernizes trading and financial infrastructure with Google Cloud

Deutsche Börse Group is a leading global exchange organization offering trading, clearing, and post-trade infrastructure supporting over 60 markets.The challenge was to improve scalability, speed, resilience, and reduce upgrade cycles of critical capital markets systems.Deutsche Börse Group migrated mission-critical trading, clearing, and post-trade systems to Google Compute Engine, using workload-optimized C4D and C4/N4 machines and Hyperdisk Balanced/Extreme storage.They transitioned SAP S/4HANA to cloud, adopted microservices on GKE and Compute Engine, and standardized on Google Cloud infrastructure.Results included 50%+ improvement in settlement times, 85% reduction in disaster recovery times, 50% latency reduction for the DAX index engine, shorter release cycles from months to days, and enhanced innovation speed with reduced costs.

Deutsche Börse GroupFinance
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