Legal drafting assistance

A landmark UK Government report details a major productivity boost from the deployment of Microsoft 365 Copilot to 20,000 civil servants in a trial conducted between September and December 2024. Civil servants leveraged Copilot to automate daily administrative tasks such as drafting documents, summarizing emails, updating records, and preparing reports. The trial saved each participant an average of 26 minutes per day, which extrapolates to nearly two full weeks of saved work per employee annually.This time saving is expected to enhance service delivery to citizens, reduce bureaucratic burdens, and generate potential savings of up to £45 billion ($61 billion) under the 'Plan for Change' program. The program aims to modernize government operations by investing in generative AI, moving services online, and reducing fraud and errors with digital compliance.The case demonstrates the real-world impact of generative AI and Copilot for mass-scale productivity improvements in the public sector, enabling civil servants to focus more on frontline services and complex problem solving.Security and compliance were key considerations in deployment, and the report emphasizes the importance of technology in making government work more efficiently for taxpayers and citizens.

UK GovernmentPublic Sector

The Mike Morse Law Firm, Michigan's largest personal injury law firm, leverages Microsoft 365 Copilot to transform its operations and improve client services. The integration of Copilot has modernized their workflows by reducing paperwork, streamlining communication, and enhancing efficiency in legal processes. By utilizing AI for tasks like email drafting, legal document creation, data management, and training content development, the firm has shifted its focus to high-value tasks. The firm's attorneys also benefit from enhanced security measures ensuring client confidentiality and compliance following rigorous data protection standards. This adoption underscores the company's commitment to innovation and sets a precedent for AI use in legal practices.

Mike Morse Law FirmLegal

Simmons & Simmons, a global law firm, developed Percy AI, a Generative AI platform, utilizing Microsoft Azure OpenAI services. Percy AI accelerates legal tasks like document drafting, comparison of witness statements, and industry risk analysis using Retrieval-Augmented Generation. It enhances operational efficiency, service quality, and introduces innovative AI-driven tools transforming how their legal teams work.

Simmons & SimmonsLegal

LexisNexis, a global information and analytics leader, transformed legal workflows by integrating Microsoft Copilot for Microsoft 365 and building custom AI solutions directly into Microsoft Teams and Word. Leveraging Copilot's extensibility, LexisNexis launched Copilot extensions such as Ask Legal—empowering legal professionals to retrieve policy answers and manage requests within Teams. Complementing this, they developed a proprietary Lexis+ AI-powered custom copilot for Teams, facilitating generative AI for legal document drafting, summarization, and conversational search over an extensive legal library. These agentic solutions, built with Bot Framework SDK, Teams AI library, and supported by GitHub Copilot, not only enhance productivity and workflow automation, but also strengthen data security through integration with Microsoft Entra ID. The deployment led to faster drafting, aligned search experiences across Microsoft apps, and significant reductions in context switching for legal professionals globally.

LexisNexisLegal

The Australian Government's Digital Transformation Agency (DTA) coordinated a six-month trial (Jan-Jun 2024) introducing Microsoft 365 Copilot to over 7,600 staff across more than 60 agencies. The initiative aimed to evaluate generative AI's potential for improving productivity, efficiency, and skill-building in a safe and responsible manner across diverse government functions. Staff applied Copilot to tasks like note-taking, document drafting, and summarisation, supported by extensive training and a multi-layered risk and ethics framework. Results showed high satisfaction (77%) and measurable efficiency improvements (69%), with many users reporting time savings and improved work quality. The evaluation highlights productivity gains, new opportunities in accessibility and inclusion, the importance of tailored solutions, and sustained human oversight. The DTA recommends further solution customization, stringent human review, and transparency to ensure effective and ethical AI adoption in government.

Australian GovernmentPublic Sector

Leading law firms in Australia, including Lander & Rogers and Clifford Chance, are harnessing Microsoft Copilot to transform their operations and client service. By integrating AI into document drafting, research, legal technology development, and client communication, these firms automate repetitive tasks and support high-level legal work. Microsoft Copilot, built on OpenAI's GPT-3.5, suggests contextually relevant language, enables rapid and accurate document creation, supports legal research, and aids in generating and reviewing legal code. These innovations not only save time and costs but also elevate accuracy and consistency, freeing lawyers for complex, strategic, and client-facing activities. The firms showcase how generative AI and Copilot reshape legal work for the modern era.

Lander & RogersLegal

The Brazilian Attorney General’s Office (AGU) is transforming judicial efficiency by adopting GPT-4 technology through Azure OpenAI Service. Integrated with the organization's document management system, Sapiens, this AI solution helps process legal data more efficiently for an office handling over 20 million lawsuits. The tool generates summaries, assists in drafting legal strategies, and ensures compliance with all privacy regulations. This groundbreaking application of generative AI in public service reflects Microsoft's robust data security measures and is indicative of the potential for AI enhancement in the legal sector.

Attorney General of Brazil (AGU)Legal