Use case type
The use of AI to improve search over enterprise content using natural language understanding and semantic retrieval. It addresses slow or inaccurate keyword search across large, fragmented information stores.
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6 mo
Adoption over time
By case publish month · completed months only
10 cases documented across 37 months (Jul 23 – Jul 26), peaking at 6 in June 2026.
1 earlier case before Jul 23 not shown
Each column counts every documented case of this type by its publish month, across the full corpus. The in-progress current month is excluded from columns and surfaced separately, and cases published before the charted window are summarized as earlier cases instead of plotted.
Company examples
10 shown from 11 use cases
Ztore, a Hong Kong-based online shopping platform, used Alibaba Cloud OpenSearch and SMS API to improve e-commerce search and customer communication.The implementation aimed to replace legacy search limitations and increase efficiency and accuracy while strengthening marketing outreach.
FM (property insurance) built a secure AI-powered search solution on Microsoft Azure to help engineers retrieve engineering standards faster and more accurately across tens of thousands of pages of complex PDFs, diagrams, flow charts, and tables.The solution uses Azure OpenAI in Foundry Models and Azure AI Search, applies structured chunking aligned to engineering logic, validates answers against ground-truth examples, and continuously evaluates performance through governance and feedback loops.
Sightly built a scalable search solution using Google Cloud and Elastic to support advertising and marketing offerings.The platform processes massive volumes of news, social media, and video data and uses Vertex AI to enrich vendor data, while RAG features power new generative AI capabilities.The system aims to provide fast query speeds, flexible development, and real-time brand intelligence at scale.
Elastic fundamentally re-architected its Elastic Cloud offering to Elastic Cloud Serverless on Google Cloud, transforming its ability to provide lightning-fast search and AI capabilities at scale while eliminating operational complexity for customers and significantly improving its own software delivery performance through DORA practices.The solution uses Google Compute Engine, Google Kubernetes Engine, and Cloud Storage, and integrates Elastic vector search with Gemini Enterprise Agent Platform UI and SDK for prompt grounding.
Cosmos Aluminium, a Greek aluminum extrusion company, worked with AWS Partner LCM Go Cloud to build two specialized generative AI agents on AWS for HR and accounting.The CV Intelligence Application evaluates résumés against job requirements, and the Accounting Manual Application answers questions using SAP ERP manuals.The solution used Amazon Bedrock, Amazon Bedrock Guardrails, Amazon Bedrock Knowledge Bases, Amazon S3, Amazon DynamoDB, AWS Lambda, and AWS Site-to-Site VPN with a bilingual Greek and English interface.
Gathern modernized its infrastructure on AWS by moving from a monolithic system to a microservices-based architecture.It added Amazon Bedrock-powered natural language search so travelers could describe accommodation needs in Arabic or English and have them converted into structured search filters.
OtherTHE ICONIC is Australia and New Zealand's leading fashion and lifestyle platform.It used Google Cloud data and AI services to improve search and discovery, connect data across sources, and deliver more relevant recommendations and image-based browsing.
Aderant, a global provider of business management software for the legal industry, transformed how its 38-person Cloud Engineering team supports Expert Sierra, its cloud-based legal practice management solution.The company used Amazon Q Quick capabilities to unify search across six internal knowledge systems and automate documentation workflows for CloudOps and Product Support.
Gordon Food Service began rolling out Google Agentspace to US employees to improve access to enterprise knowledge across silos.The implementation uses grounded enterprise search and synthesis across Google Workspace and ServiceNow, with Gemini multimodal intelligence and Chrome Enterprise integration.It is intended to help employees search multiple systems in one place, improve decision-making, reduce effort to find information, and enhance internal operations and product development.
Sainsbury's will use Microsoft AI and machine learning tools to improve store operations, customer online shopping search, and in-store shelf replenishment.The retailer plans to deliver the experience through Microsoft Azure and Microsoft 365 collaboration tools over the next five years.
Common questions
