Cognizant
AI Implementations & Use Cases
Hyperscaler mix
Filter Cognizant's implementations by Microsoft, AWS, or GCP provider evidence.
How Cognizant builds AI
Build / Buy / Compose across this partner's documented cases
8 of 11 cases classified (73%) · Compare all use-case types
Reported outcomes
4 cases report measurable results
−96%
Time & speed
median · 5 metrics
+40%
Automation & deflection
median · 1 metric
+90%
Quality & accuracy
median · 1 metric
Medians of results published in Cognizant cases, normalized for comparability. See all benchmarks →
Evidence persistence
7 of 7 judgeable cases are still publicly referenced · 4 show the organization expanding AI use.
Durability of public evidence, not whether systems remain in production. How this is measured →
All Use Cases (11)
Cognizant and Microsoft AI Automate Document Processing for Global Bank
A leading multinational banking organization partnered with Cognizant to implement an AI-driven key information extraction solution to automate document processing.The solution drastically reduces the time needed to extract information from printed, scanned, and handwritten documents, improving operational efficiency and customer experience.
MicrosoftSwiss Health Insurer Enhances Operational Efficiency through Cloud Migration
A leading Swiss health plan partnered with Cognizant to modernize its IT infrastructure by migrating its Facets® core platform, various applications, and custom code from an on-pre...
MicrosoftCoreLogic streamlines property automation workflows for growth and transparency
CoreLogic, a prominent provider of real estate information services in Australia, aimed to modernize and scale its robotic process automation (RPA) infrastructure for property data...
MicrosoftGenerative AI revolutionizing drug discovery for pharmaceutical companies
This article discusses how generative AI, powered by platforms like Microsoft Azure AI, is transforming pharmaceutical R&D by drastically reducing the time and cost involved in dru...
MicrosoftCognizant and Microsoft Anti-Money Laundering (AML) Solution
Cognizant partnered with Microsoft Azure to deliver a Financial Crime Compliance and Anti-Money Laundering (AML) transaction monitoring solution. It is targeted at helping financia...
MicrosoftCognizant transforms healthcare with GenAI virtual clinician
Cognizant has developed a GenAI-powered diagnostic solution that revolutionizes healthcare diagnostics. Built on Microsoft Azure, this solution provides medical diagnoses with high...
MicrosoftCognizant's AI-powered Spills Management solution enhances water utilities
Cognizant has created an AI-powered Spills Management solution leveraging Microsoft Azure to improve spills reporting accuracy for water utility companies. By utilizing services su...
MicrosoftRemote Patient Monitoring Transforms Virtual Care for US Healthcare Providers
Cognizant, in partnership with Microsoft, delivered a virtual healthcare solution hosted on Microsoft Cloud for Healthcare focused on remote patient monitoring in the US. This solu...
MicrosoftPG&E empowers digital productivity across utility operations
Pacific Gas and Electric (PG&E), a major utility serving over 5.2 million households in Northern California, undertook a digital transformation to automate processes and boost effi...
MicrosoftCognizant and Microsoft Gen AI Automation in Healthcare Appeals Process
A large US healthcare insurer faced inefficiencies and high costs in manual triage of appeals and grievances, with delays and errors impacting patient care.Cognizant developed a generative AI-based assistant for automating Complaints, Appeals, and Grievances triage, leveraging intent and entity recognition, dynamic knowledge mapping, and AI decision support to accurately categorize cases and reduce manual effort.
Cognizant Intelligent Automation for a Major US Health Insurer
A major US health insurer operating more than 30 health plans for 30 million members sought to streamline its ancillary claims administrative functions and digitally transform claims processing to improve member experience and claims accuracy.Cognizant, as a long-time IT and business operations partner, developed and implemented cloud-based intelligent process automation solutions, deploying more than 2,000 bots running 20 hours a day with self-healing properties, supporting continuous integration and deployment, boosting claims processing to 3.5 million per month.