KPMG powers 4 source-linked AI deployments documented in AIUseCaseHub, across 3 industries and 4 countries. Documented deployments include AI agents, copilots.
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Use Cases
4
Industries
3
Countries
4
Agent Cases
1
Hyperscaler mix
Filter KPMG's implementations by cloud provider evidence.
How KPMG builds AIBuild, Buy & Compose — what they mean
Nestlé partnered with Microsoft and KPMG to leverage Dynamics 365 for Finance and Supply Chain Management. This implementation enabled the company's smooth transition in M&A activities, including the Nespresso buyback in Saudi Arabia and South Africa by developing robust frameworks to achieve subsequent replicability while enhancing compliance and operational effectiveness.
KPMG embarked on an ambitious workforce transformation by deploying Microsoft Copilot for Microsoft 365 and Azure OpenAI solutions to augment both internal operations and those of its clients. The initiative leveraged KPMG's workforce.AI methodology for identifying and automating knowledge worker tasks, ensuring alignment of cybersecurity, risk, and compliance at every step. The solution featured privately hosted LLMs, deep integration with enterprise data, and custom Copilot agents tailored to specific business domains. KPMG delivered five targeted GenAI use cases—including productivity, content creation, software development, finance, and knowledge management—across 15,000+ users within just three months, driving rapid, scalable adoption. The program included robust governance, change management, and data security controls, coupled with dashboards and insights to monitor and boost Copilot utilization. Early results revealed significant efficiency and capacity gains, positioning KPMG as a leader in AI-powered transformation for professional services and client delivery.
HSBC, a global banking organization, built ORRA as an intranet-accessible FAQ and document-search chatbot to answer internal policy questions for risk management colleagues across its global operations.The solution was designed to reduce the time employees spent on manually intensive policy queries, improve the consistency and quality of responses, and provide analytics on the type, frequency, and source of questions for operational resilience and policy improvement.
KPMG collaborates with Microsoft to implement advanced technologies like Azure and AI for professional service transformation. By building a global cloud-based platform, KPMG modernized its processes enabling enhanced productivity, compliance, and decision-making accuracy. The launch of the audit platform KPMG Clara, built on Azure, showcases innovative solutions that integrate data analytics and AI for real-time insights. The collaboration empowers KPMG's workforce with tools like Microsoft Teams and Dynamics 365 to integrate operational efficiencies across highly regulated industries. Key focus areas include healthcare, finance, and compliance.