What challenges did Automation Anywhere face before AI implementation?

Enterprises need to automate complex end-to-end business processes across multiple enterprise applications. Organizations want greater efficiency, agility, and scalability in AI-driven automation workflows.

What was the impact of the AI solution?

The integration is intended to enable automation previously not possible. Microsoft and Automation Anywhere say the approach improves efficiency, agility, and scalability. Customers can rapidly build and deploy AI-powered process automations across business functions.

Source

MicrosoftEvidence: Low25/100

Automation Anywhere integrates Azure OpenAI for enterprise process automation

Use case typeWorkflow automationUpdated Jun 11, 2024

Automation Anywhere expanded its collaboration with Microsoft by integrating Azure OpenAI Service into its AI + Automation Enterprise System. The integration lets customers build AI agents in AI Studio for complex end-to-end automation across enterprise applications. Automation Anywhere also expanded its use of Azure AI Document Intelligence to process standard forms and unstructured documents.

Organization: Automation Anywhere
Industry: Tech & Comms
Location: United States
Published: June 2024

Reported outcomes

Strategic outcomes

Cost efficiencyImproves enterprise automation efficiencyOther strategic outcomeAdds AI agent building to the automation platform

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Automation Anywhere, Eletrobras, R1RCM
Provider: Microsoft
Maturity: Unknown
Linked source: Automation Anywhere

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 2 of 2

1Workflow automation
2Document processing automation

Enterprises need to automate complex end-to-end business processes across multiple enterprise applications.
Organizations want greater efficiency, agility, and scalability in AI-driven automation workflows.

Automation Anywhere integrated Azure OpenAI Service into its AI + Automation Enterprise System.
Customers can build AI agents in AI Studio for complex automation use cases on Azure OpenAI models.
The platform also uses Azure AI Document Intelligence for standard form processing and unstructured document handling.

Technologies

Azure OpenAI Azure AI Document Intelligence AI Studio AI + Automation Enterprise System

The integration is intended to enable automation previously not possible.
Microsoft and Automation Anywhere say the approach improves efficiency, agility, and scalability.
Customers can rapidly build and deploy AI-powered process automations across business functions.

Sources & evidence1

Evidence: Low25/100Evidence strength