Pro-Pac Packaging Group streamlines supply chain and workforce with cloud automation

Pro-Pac Packaging Group (PPG), a global packaging manufacturer, embarked on a multi-year digital transformation to enhance supply chain automation, optimize customer experience, and empower its workforce. Leveraging Microsoft 365, Dynamics 365, Microsoft Azure, Power Platform and LinkedIn Talent Insights, PPG created a connected, cloud-based business application platform for finance, supply chain, commerce, HR, sales, customer service, marketing, intelligent automation, and data connectivity. The modernization initiative focused on resiliency, agility, workforce wellbeing, and hybrid work, driven by a people-first approach. Supply chain transparency and automation are central to PPG’s ability to serve diverse global customers efficiently and support growth through mergers and acquisitions. With Power Automate, PPG is automating routine operations, and LinkedIn services encourage employee innovation and lifelong learning. The modernization accelerated during the COVID-19 pandemic, enabling 350 out of 900 employees to transition to remote work and setting the foundation for a permanent hybrid workplace. Continuous updates from the Microsoft cloud enable ongoing evolution and scalability of core business processes. PPG’s future plans include eCommerce with Dynamics 365 and introducing AI and IoT solutions for further automation and innovation. Overall, the transformation fosters improved operational flexibility, digital security, workforce engagement, and positions PPG for future growth.