MicrosoftExpandedProductionEvidence: High75/100

LGT enhances productivity with Microsoft Copilot

LGT, a private banking firm, achieved significant productivity improvements by employing Microsoft Copilot. The AI tool supports a range of use cases including internal communication, meeting summarization, and data analytics through Microsoft Teams. Specific benefits include simplifying contract reviews in the legal and compliance departments, reducing review time from four hours to 30 minutes. Copilot ensures confidentiality of sensitive banking data. Employees experienced an average time-saving of an hour weekly, highlighting transformative impacts.

Organization
LGT
Industry
Finance
Published
April 2025

Reported outcomes

30 minutes

timeTime & speed

4 hourstime1 hourscost

Strategic outcomes

Speed & agilityStreamlined contract review and summarizationEmployee experienceImproved internal communication and meeting follow-upRisk & complianceImproved confidentiality of banking dataCost efficiencyBoosted workforce productivity
Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Time: 4 hours decrease

Microsoft Customer StoryApr 27, 2025Customer storyInferred claimHigh evidence strength

Reduced contract review time from 4 hours to 30 minutes in legal and compliance

Last evidence check: Jul 22, 2026

Normalized claim

Time: 30 minutes decrease

Microsoft Customer StoryApr 27, 2025Customer storyInferred claimHigh evidence strength

Reduced contract review time from 4 hours to 30 minutes in legal and compliance

Last evidence check: Jul 22, 2026

Normalized claim

Cost: 1 hours decrease

Microsoft Customer StoryApr 27, 2025Customer storyInferred claimHigh evidence strength

Employees saved an average of 1 hour of work weekly

Last evidence check: Jul 22, 2026

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
LGT
Provider
Microsoft
Maturity
Production

Manual contract review processes in legal and compliance took up to 4 hours per document Internal communications were time-consuming and inefficient Meeting notes and follow-up actions often lacked clarity and required extra manual effort Strict requirements for banking data confidentiality Deployed Microsoft Copilot to automate contract review and summarization Integrated Copilot with Microsoft Teams for enhanced internal communication and real-time meeting summaries Leveraged Copilot's AI capa

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

  • 1AI-powered contract review and summarization
  • 2Automated meeting notes and action item extraction in Teams
  • 3Secure data analytics and reporting for compliance
  • Manual contract review processes in legal and compliance took up to 4 hours per document
  • Internal communications were time-consuming and inefficient
  • Meeting notes and follow-up actions often lacked clarity and required extra manual effort
  • Strict requirements for banking data confidentiality
  • Deployed Microsoft Copilot to automate contract review and summarization
  • Integrated Copilot with Microsoft Teams for enhanced internal communication and real-time meeting summaries
  • Leveraged Copilot's AI capabilities to ensure sensitive banking data confidentiality in all processes
Technologies
  • Reduced contract review time from 4 hours to 30 minutes in legal and compliance
  • Employees saved an average of 1 hour of work weekly
  • Significant productivity boost across compliance, legal, and general staff
  • Improved confidentiality and secure handling of banking data
Sources & evidence1
Evidence: High75/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Primary source available
  • Quantified outcome available
  • Technical implementation details available
  • Recent evidence check available
  • Last evidence check: Jul 22, 2026.
ExpandedExpanded

The same organization appears in newer AI deployment evidence.

  • Same organization re-documented as recently as 2026.
  • Cited source last checked Jun 12, 2026 — ok (0/1 broken).

Measures whether this deployment's public evidence persists — not whether the system is still in production.

Type: Customer StoryPublished: Apr 27, 2025Publisher: Microsoft Customer StoryEvidence: PrimaryConfidence: High

AI-generated summary. Verify important details with the linked sources before relying on this case.

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