Komatsu Australia automates invoice processing to achieve hyperautomation in finance operations

Komatsu Australia, a leading manufacturer of industrial equipment, faced significant inefficiency in its highly manual invoice processing. The finance department spent excessive time on labor-intensive, repetitive tasks, limiting value-added work and the ability to scale as supplier numbers grew. To address this, Komatsu deployed a Robotic Process Automation (RPA) solution leveraging Microsoft Power Automate and AI Builder. The project moved from licensing to live production in just four weeks, resulting in 300 hours saved annually for a single supplier, with broader rollout planned. Automation reduced manual intervention, accelerated settlement, and unlocked ongoing process improvement, setting up Komatsu Australia to expand efficiency across entire finance operations.