Castor Streamlines Clinical Trials with AI Automation

Castor, a provider of clinical trial platforms, partnered with Microsoft to incorporate enterprise-grade AI and automation using Microsoft Azure. Their collaboration focused on reducing the operational burden for clinical research staff and enhancing support for patients participating in trials by leveraging Azure-hosted large language models (LLMs). With this integration, Castor launched 'Practical AI' features to its entire user base as a public beta, aiming to simplify study design and automate repetitive tasks. The solution also targeted improving patient education and retention through interactive AI support. The platform received validation when Castor won the best AI Demo award at CNS Summit 2023. Microsoft's secure and reliable infrastructure was key for scalable deployment and compliant data management. Over 147,000 users have access to these new AI-driven features, driving speed and efficiency in trial creation and management. The project marks a significant step toward democratizing access to advanced research tools within the decentralized clinical trial space. The collaboration underscores the power of cloud-based AI to address specific pain points in healthcare research environments, impacting both operational workflows and patient engagement. Castor's approach balances adoption of innovative AI tools with stringent data security and regulatory needs.

Organization
Castor
Industry
Pharma
Published
February 2024

Reported outcomes

Strategic outcomes

New product / capabilityLaunched AI-driven trial platform featuresSpeed & agilitySimplified study design and workflowsCustomer experience & trustImproved patient education and retentionRisk & complianceEnabled compliant data management

Primary read

Use case focus

Showing 2 of 2

  • 1AI-driven Automation of Clinical Trial Study Build
  • 2AI-powered Patient Education and Retention Support
  • High operational burden for site staff and researchers in managing clinical trial tasks.
  • Complex study design and build processes slow down trial launch.
  • Site staff and research associates spend excessive time on repetitive, administrative work.
  • Patient education and retention require more scalable, supportive solutions.
  • Partnered with Microsoft to run large language models (LLMs) on Azure.
  • Integrated Practical AI features into Castor's clinical trial platform.
  • Automated repetitive tasks involved in trial setup and study build.
  • Enhanced patient support and education tools using AI for real-time engagement.
Technologies
  • Beta AI features released to 147,000+ users worldwide.
  • Accelerated study build speed and simplified task workflows.
  • Reduced administrative workload for staff and improved patient retention.
  • Castor won best AI Demo award at CNS Summit 2023.
Sources & evidence1
Groundedness: 4/5

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