MicrosoftLive source

Doctolib transforms consultations with Azure OpenAI Service

Doctolib utilized Azure OpenAI Service to create an AI-powered medical assistant, enabling real-time transcription of consultations. This supports healthcare practitioners by reducing documentation workload and improving the patient experience.

Organization
Doctolib
Industry
Healthcare
Location
France
Published
April 2025

Reported outcomes

−50%

timeTime & speed

Strategic outcomes

Speed & agilityReduced documentation workload during consultationsCustomer experience & trustImproved consultation quality and patient engagementEmployee experienceEnhanced satisfaction among healthcare staffNew product / capabilityEnabled automated consultation note summarization

Catalog median for time & speed deployments: −60% across 727 reported metrics. Compare benchmarks →

Primary read

Use case focus

Showing 3 of 4

  • 1Real-time medical consultation transcription
  • 2Automated generation of structured consultation summaries
  • 3AI-powered assistant for clinical note-taking
  • Practitioners spend significant time on manual documentation during patient consultations
  • Administrative workload leads to burnout among healthcare professionals
  • Real-time note-taking increases risk of errors and documentation gaps
  • Patients experience less engagement due to divided practitioner attention
  • Deployed Azure OpenAI-based medical assistant for real-time transcription
  • Enabled automated summarization and organization of consultation notes
  • Integrated AI assistant seamlessly within practitioners' workflow
Technologies
  • Reduced administrative documentation time by up to 50% for practitioners
  • Improved consultation quality and patient engagement
  • Enhanced satisfaction among healthcare staff
  • Streamlined and accurate medical records creation
Sources & evidence1
Live sourceStill referenced

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  • Cited source last checked Jun 12, 2026 — ok (0/1 broken).

Measures whether this deployment's public evidence persists — not whether the system is still in production.

Groundedness: Unavailable

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