MicrosoftEvidence: Low40/100

CardioTriage-AI: AI Automation for Cardiology Patient Triage and Scheduling with Microsoft Power Platform

Use case typeClinical decision supportUpdated Aug 4, 2025

CardioTriage-AI is a Power Platform-based AI solution designed to automate and enhance the triage process for cardiology patients by using AI Builder, Copilot Studio, and Microsoft 365 integrations. The solution aims to improve patient prioritization, reduce delays in treatment, optimize appointment scheduling, and support clinical decision making while ensuring data security and compliance.

Organization: CardioTriage-AI
Industry: Healthcare
Location: United States
Published: August 2025

Reported outcomes

Strategic outcomes

Better decisions & insightImproved patient prioritization and triage decisionsCost efficiencyReduced manual scheduling and administrative overheadRisk & complianceSecure and compliant handling of patient data

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: CardioTriage-AI
Provider: Microsoft
Maturity: Unknown
Linked source: Microsoft Learn

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 4

1Clinical decision support
2Healthcare workflow automation
3Patient engagement

In cardiology departments, challenges include delays in treatment prioritization, inefficient scheduling, and high cognitive load on healthcare staff due to manual triage and data processing.

The solution automatically extracts lab report data with AI Builder, uses autonomous agents built with Copilot Studio to evaluate patient severity against triage and scheduling guidelines, and books appointments with Microsoft Bookings integrated to Outlook and Microsoft Graph.
Dataverse, Azure Key Vault, Microsoft Entra ID, and private endpoints are used to manage patient data securely and support compliance.

Technologies

Power Platform AI Builder Copilot Studio Microsoft 365 Microsoft Bookings Dataverse Microsoft Graph API Azure Key Vault Microsoft Entra ID

The article reports reduced treatment delays, improved resource allocation, enhanced clinical decision support, secure compliant data handling, and decreased administrative overhead from automation.

Architecture

Power Platform solution using Copilot Studio autonomous agents, AI Builder form processing, Power Automate workflows, Microsoft Bookings, Dataverse, Microsoft Graph API, Azure Key Vault, Microsoft Entra ID, and private endpoints.

Sources & evidence1

Evidence: Low40/100Evidence strength