What challenges did Kiplepay face before AI implementation?

Ensure payment data and customer information are processed and protected according to global standards and BNM regulations on PII and data residency. Build a platform that is secure, available, resilient, and scalable enough for growing digital payment services.

What was the impact of the AI solution?

Trusted cloud-based payment platform operations with reliability, resiliency, and scalability. Supports continued growth of Kiple and KipleBiz services. Improves customer confidence and trust in Kiplepay's market position.

Source

AlibabaEvidence: Low40/100

Kiplepay builds secure, scalable fintech payment platform on Alibaba Cloud

Use case typeDigital banking platformUpdated Jan 1, 2025

Kiplepay Sdn. Bhd. operates digital payment ecosystems in Malaysia and uses Alibaba Cloud to support its payment gateway, merchant acquiring, eWallet, and card solutions. The company says it needs a secure foundation for processing customer information and payment transactions while meeting PII, data residency, and Bank Negara Malaysia requirements. Alibaba Cloud services support backend payment processing, transaction storage, logging, encryption, and application protection for the platform.

Organization: Kiplepay
Industry: Finance
Location: Malaysia
Published: January 2025

Reported outcomes

Strategic outcomes

Risk & complianceProcesses payment data in line with PII and data residency requirementsScale & capacityBuilt for reliability, resiliency, and scalabilityCustomer experience & trustStrengthens customer confidence and trust

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Kiplepay
Provider: Alibaba
Maturity: Unknown
Linked source: Alibaba Cloud Customers

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 3

1Digital banking platform
2Infrastructure modernization
3Security operations

Ensure payment data and customer information are processed and protected according to global standards and BNM regulations on PII and data residency.
Build a platform that is secure, available, resilient, and scalable enough for growing digital payment services.

Implemented Alibaba Cloud ECS with Kubernetes container services for backend payment gateway processing.
Used ApsaraDB RDS with multi-zone high availability for transaction data, plus OSS and Simple Log Service for storage and real-time logs.
Applied Key Management Service for encryption protection and Cloud Firewall plus Web Application Firewall to protect the backend from cyber threats.

Technologies

Elastic Compute Service (ECS)ApsaraDB RDS Object Storage Service (OSS)Simple Log Service Key Management Service Cloud Firewall Web Application Firewall (WAF)

Trusted cloud-based payment platform operations with reliability, resiliency, and scalability.
Supports continued growth of Kiple and KipleBiz services.
Improves customer confidence and trust in Kiplepay's market position.

Architecture

Alibaba Cloud ECS with Kubernetes hosts backend payment gateway processing; ApsaraDB RDS with multi-zone high availability stores transaction data; OSS and Simple Log Service maintain real-time transaction logs; Key Management Service encrypts user and disk data; Cloud Firewall and Web Application Firewall protect backend processing.

Sources & evidence1

Evidence: Low40/100Evidence strength