What challenges did MinterEllison face before AI implementation?

Enhance legal work efficiency in document review and workflows. Bridge skills gap for employees in using generative AI. Address fears of emerging technology like generative AI among staff. Increase operational productivity while focusing on complex legal aspects.

What was the impact of the AI solution?

Enabled employees to save five hours of work per day. Enhanced cross-department collaboration. Improved employee experience and reduced fear of technology. Enhanced productivity and efficiency in legal services.

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Source

MicrosoftLive source

MinterEllison leverages Microsoft Copilot for legal work transformation

Use case typeLegal workflow automationUpdated Jun 13, 2026

MinterEllison, one of Australia's largest law firms, integrated Microsoft's Copilot for Microsoft 365 as part of their 'hyper-automation strategy'. The initiative focuses on enhancing client experiences, increasing workforce productivity, and improving employee satisfaction. The firm participated in Microsoft’s Early Access Program, deploying Copilot across departments to test its value. MinterEllison also emphasized digital fluency among its teams through a Digital Academy and an innovation scholarship on generative AI. Inclusive practices like knowledge sharing via Microsoft Teams channels encourage experimental collaboration and tech adoption.

Organization: MinterEllison
Industry: Legal
Location: Australia
Published: December 2023

Reported outcomes

Strategic outcomes

Speed & agilityImproved legal work efficiencyEmployee experienceReduced staff fear of generative AICustomer experience & trustImproved client experiencesInnovation & cultureBuilt digital fluency and innovation culture

Primary read

Use case focus

Showing 2 of 2

1Document Review
2Workflow Automation

Enhance legal work efficiency in document review and workflows.
Bridge skills gap for employees in using generative AI.
Address fears of emerging technology like generative AI among staff.
Increase operational productivity while focusing on complex legal aspects.

Participated in Microsoft Early Access Program for Copilot.
Deployed Microsoft Copilot for Microsoft 365 firm-wide in a phased approach.
Implemented internal Digital Academy to enhance digital fluency.
Created innovation-focused initiatives like an innovation scholarship and reward systems.

Technologies

Copilot Microsoft 365