Cleveland Clinic and Galilee Medical Center streamline care with smart AI assistants

Healthcare organizations such as Cleveland Clinic and Galilee Medical Center have adopted Microsoft-powered AI agents to automate clinical workflows, improve patient interactions, and enhance operational efficiency. Azure Health Bot automates symptom assessment and triaging, increasing workflow speed. DAX Copilot reduces documentation time through real-time note drafting. Seamless integration with Electronic Health Records personalizes patient engagement, while predictive analytics enable proactive care based on real-time and historical trends. Multilingual support reduces barriers for diverse populations. The Provider Selector, built in collaboration with Embold Health, uses AI to guide patients to suitable specialists, accessible across multiple communication channels including Microsoft Teams. All solutions maintain HIPAA and GDPR compliance, with features such as provenance tracking enhancing trust. Cleveland Clinic has improved access to critical patient information, while Galilee Medical Center delivers clearer radiology reports. These implementations demonstrate scalable, secure, and inclusive healthcare transformation.