Converteo Consulting Firm Agentic AI Transformation with Google Cloud Gemini

Converteo is deploying more than 420 Gemini Enterprise licenses internally to transform consulting work using agentic AI. The challenge was to increase employee productivity by automating routine tasks and improve service quality through agentic AI assistants able to understand, plan, and execute end-to-end processes. The solution includes Gemini Enterprise Plus for unified knowledge search, Vertex AI Agent Builder, Agent Development Kit (ADK), and A2A Framework to build custom agents and orchestrate intelligence. Initial internal deployments include agents for document summarization, financial reconciliation, employee onboarding, and staffing processes. The impact is measured by targeting 20-30% productivity gains, faster client response times, better employee experience, and a new differentiated offering of agentic transformation consulting for clients.

Organization
Converteo
Location
France

Reported outcomes

−30%

timeTime & speed

Strategic outcomes

New product / capabilityBuilt internal AI agents for consulting workflowsCustomer experience & trustImproved client service quality and speedNew business modelDeveloped differentiated AI consulting servicesEmployee experienceEnhanced employee experience with agent support

Catalog median for time & speed deployments: −60% across 727 reported metrics. Compare benchmarks →

Primary read

Use case focus

Showing 3 of 3

  • 1Agent-Based Automation
  • 2Enterprise Productivity
  • 3AI Consulting Services
  • Need for productivity improvement in consulting by automating repetitive and routine tasks.
  • Consultants require AI systems that can understand and execute entire workflows, not just answer queries.
  • Ensuring competitive advantage by leveraging agentic AI technology before rivals.
  • Use of Google Cloud Gemini Enterprise Plus for indexing and unifying internal knowledge assets.
  • Development of intelligent agent factory powered by Vertex AI Agent Builder, Agent Development Kit (ADK), and A2A Framework for end-to-end process automation.
  • Training and involving business experts as Agentic Champions and Builders for identifying and delivering AI agents.
  • Governance with training kits and feedback loops to ensure secure, traceable, and business-involved AI deployment.
  • Achieved rapid deployment of multiple internal AI agents automating complex consulting support tasks.
  • Expected 20-30% time savings from automating routine activities.
  • Improved quality and speed of client services and internal workflows.
  • Formed foundation for new differentiated AI consulting services for clients.
  • Enhanced employee experience through streamlined agent-assisted processes.
Architecture

Converteo uses Gemini Enterprise Plus for unified search among intellectual capital, integrated with Vertex AI Agent Builder and frameworks like Agent Development Kit and A2A to build custom agents that execute business workflows, supporting a factory model where agents are developed from identification to production stages, with governance and training for involved business roles.

Sources & evidence1
Groundedness: 5/5

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