Normalized claim
Time: 90% decrease
Reduced fraud cases by over 90% for Seamfix clients, significantly cut down false negatives, and accelerated processing speeds, exemplified by scanning 3.6 million faces in less than 2 hours instead of years.
Seamfix Reduces Fraud by 90% Using Amazon Rekognition
Use case typeFraud detectionUpdated Jun 13, 2026
Seamfix, an identity management software company headquartered in Africa with offices in London and Dubai, faced sophisticated identity fraud challenges including SIM swapping and false negatives in identity verification processes. The company sought to improve accuracy and performance of its facial recognition solution to secure client access across industries like banking, government, and telecommunications.
Reported outcomes
−90%
timeTime & speed
2 hourstime
Strategic outcomes
Risk & complianceReduced identity fraud and false negativesMarket & geographic expansionExpanded globally with secure identity servicesCustomer experience & trustImproved customer trust in identity verificationNew product / capabilityBuilt AI-based identity verification suite
Why do we believe this?Outcome claims, sources, and evidence checks
Normalized claim
Time: 2 hours decrease
Reduced fraud cases by over 90% for Seamfix clients, significantly cut down false negatives, and accelerated processing speeds, exemplified by scanning 3.6 million faces in less than 2 hours instead of years.
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Seamfix
- Provider
- AWS
- Maturity
- Unknown
- Linked source
- AWS Customer Stories
No explicit deployment-stage evidence found.
Customer identity supportedSource describes one deploymentMaturity evidence evaluated
Primary read
Use case focus
Showing 2 of 2
- 1Fraud Detection
- 2Identity Verification
Combat sophisticated identity fraud including SIM swapping to protect client identities and reduce false negatives in identity verification.
- Implemented Amazon Rekognition for near-real-time facial recognition integrated with scalable AWS infrastructure including Amazon EC2 and Amazon S3 to enhance identity verification accuracy from 80% to 95-99%.
- Developed an AI-based ID verification suite that cross-checks millions of identity records quickly and efficiently.
Technologies
- Reduced fraud cases by over 90% for Seamfix clients, significantly cut down false negatives, and accelerated processing speeds, exemplified by scanning 3.6 million faces in less than 2 hours instead of years.
- Enabled Seamfix to expand globally, offering secure digital identity services and ensuring compliance with regulations.
- Improved brand reputation and customer trust by minimizing identity fraud risks.
Sources & evidence1
Evidence: Medium50/100Evidence strength
- Customer explicitly identified
- Primary source available
- Quantified outcome available
- Technical implementation details available
Type: Customer StoryPublished: Apr 29, 2026Publisher: AWS Customer StoriesEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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