Normalized claim
Processing time per loan case: 80% decrease
processing time per case was reduced by 80%
DTI Group uses Azure AI Document Intelligence and Microsoft Foundry to deliver agentic document processing (COGNAiO)
Use case typeDocument processing automationUpdated Jul 7, 2026
DTI Group, based in Switzerland, built COGNAiO on Azure and Microsoft Foundry to analyze documents via meaning and context, validate information, and connect outputs to downstream systems. The platform supports document-heavy workflows across regulated sectors and is designed to automate extraction and validation across documents, emails, images, and data feeds. It uses Azure Document Intelligence, Azure Kubernetes Service, and Azure Database for PostgreSQL, and allows users to describe processes in natural language rather than code.
- Organization
- DTI Group
- Industry
- Professional Services
- Location
- Switzerland
- Published
- July 2026
Reported outcomes
Processing time per loan case: −80%
Time & speed
Page processing time: 2.5 secondsService level threshold: 6–9 secondsLoan agreements processed annually: More than 50,000 agreements
Catalog median for time & speed deployments: −50% across 295 reported metrics. Compare benchmarks →
Why do we believe this?Outcome claims, sources, and evidence checks
Normalized claim
Document accuracy: 99% increase
accuracy approaching 99%
Normalized claim
Page processing time: 2.5 seconds decrease
pages were processed in an average of 2.5 seconds
Normalized claim
Service level threshold: 6-9 seconds decrease
required service-level thresholds of 6 to 9 seconds
Normalized claim
Loan agreements processed annually: 50,000 agreements increase
processed over 50,000 loan agreements annually
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- DTI Group
- Provider
- Microsoft
- Maturity
- Scaled Production
- Linked source
- Microsoft Customer Stories
DTI Group built COGNAiO, an AI-native platform for agent-based document intelligence at scale
Customer identity supportedSource describes one deploymentMaturity supported
Primary read
Use case focus
Showing 2 of 2
- 1Document processing automation
- 2AI agents
- DTI Group built COGNAiO, an AI-native platform for agent-based document intelligence at scale.
- Its agents interpret, validate, and act on information in documents, emails, images, and data feeds, connecting inputs to downstream actions.
- The platform combines Azure Document Intelligence with Microsoft Foundry, Azure Kubernetes Service, and Azure Database for PostgreSQL.
- It supports natural-language process specification and includes logging, explanations, confidence thresholds, and human oversight for regulated environments.
- In one loan-processing scenario, processing time was reduced by 80% per case.
- In a high-volume banking deployment, pages were processed in an average of 2.5 seconds, below the required service-level thresholds of 6 to 9 seconds.
- It helped one retail bank customer process more than 50,000 loan agreements annually.
Architecture
COGNAiO runs on Azure with Microsoft Foundry for agentic document intelligence, Azure Document Intelligence for document understanding, Azure Kubernetes Service for scalable application hosting, and Azure Database for PostgreSQL for persistence. The platform uses agents to interpret, validate, and act on information across documents, emails, images, and data feeds, with built-in governance, logging, explanations, and confidence thresholds for human oversight.
Sources & evidence1
Evidence: Medium65/100Evidence strength
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Quantified outcome available
- Technical implementation details available
Type: Customer StoryPublished: Jul 7, 2026Publisher: MicrosoftEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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