MicrosoftProductionEvidence: Low40/100

Microsoft Dynamics 365 Supply Chain Management Implementation in Kenya

Updated Jun 13, 2026

Various businesses in Kenya, supported by Microsoft partner LITS SERVICES, implemented Microsoft Dynamics 365 Supply Chain Management (D365 SCM) to modernize and optimize their supply chain operations. The implementation included customization, integration, training, and ongoing support to enhance planning, sourcing, manufacturing, warehouse, inventory, transportation, and reporting processes. Advanced technologies such as AI, automation, predictive analytics, IoT, and mixed reality were leveraged to achieve end-to-end visibility and improve operational efficiency.

Organization
Various businesses in Kenya
Industry
Logistics
Location
Kenya
Published
May 2026

Reported outcomes

Strategic outcomes

Speed & agilityImproved supply chain agility and efficiencyCost efficiencyReduced operational costsCustomer experience & trustMet customer demands on timeNew product / capabilityAchieved end-to-end supply chain visibility
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Various businesses in Kenya
Provider
Microsoft
Maturity
Production
Linked source
LITS SERVICES

Advanced technologies such as AI, automation, predictive analytics, IoT, and mixed reality were leveraged to achieve end-to-end visibility and improve operational efficiency

Customer identity supportedSource describes one deploymentMaturity supported
Supply chain disruptions and operational inefficiencies that increased costs and affected the ability to meet customer demands on time.
  • Deployment and customization of Microsoft Dynamics 365 Supply Chain Management with assistance from LITS SERVICES, including integration, user training, and ongoing support.
  • Utilization of AI, automation, predictive analytics, IoT, and mixed reality to optimize various supply chain functions from planning to transportation.
Technologies
Microsoft Dynamics 365 Supply Chain ManagementMicrosoft 365Microsoft Power Platform
  • Improved supply chain agility and efficiency across logistics and supply chain processes.
  • Reduced operational costs and optimized inventory and transportation routes.
  • Enabled businesses to meet customer demands on time and achieve substantial ROI.
Implementation partners1
LITS SERVICES
Sources & evidence1
Evidence: Low40/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Technical implementation details available
Published: May 7, 2026Publisher: LITS SERVICES
Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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Market context
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