Beamy uses Vertex AI to analyze real employee application usage and prioritize AI transformation
Beamy developed an AI-driven business transformation platform that captures how people, technologies, and processes interact across an organization. The platform uses a browser extension to observe real-time employee activity, turns interactions into structured logs, and reconciles event sequences to reconstruct business processes. Beamy uses Vertex AI to deploy and operate models at scale, with BigQuery for storage and analysis, Cloud Run for application services, and Looker for client dashboards. The solution is deployed with major groups including Veolia to provide visibility into application usage, shadow IT, and where transformation investments will have the greatest impact.
- Organization
- Beamy
- Industry
- Professional Services
- Location
- France
- Published
- June 2026
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Beamy, Veolia
- Provider
- GCP
- Maturity
- Scaled Production
- Linked source
- Google Cloud Customer Story
Beamy uses Vertex AI to deploy and operate models at scale, with BigQuery for storage and analysis, Cloud Run for application services, and Looker for client dashboards
Primary read
Use case focus
Showing 3 of 5
- 1Digital transformation governance
- 2Process mining
- 3Application rationalization
- Large organizations lack visibility into how employees actually use software and which business processes are happening behind that usage.
- Shadow IT and inaccurate application inventories reduce governance quality and waste software spend.
- Teams need a better way to prioritize AI and transformation initiatives based on real work patterns.
- Beamy built a platform that monitors employee activity through a browser extension.
- Observed interactions such as opening a ticket, modifying a CRM field, or validating an invoice are converted into structured logs.
- Those events are reconciled to reconstruct business process sequences and surface usage analytics.
- Vertex AI is used to deploy and operate models in production at scale, while BigQuery, Cloud Run, and Looker support data handling, app services, and dashboards.
- Veolia found over 10,000 solutions actually in use versus about 4,000 believed.
- Beamy enables license rationalization with near-immediate ROI.
- The platform helps identify more than 1,000 potential AI use cases for prioritization.
- It improves governance by showing where transformation investments will have the most impact.
Architecture
Beamy's platform uses a browser extension for real-time activity capture, structured event logging, sequence reconciliation to reconstruct business processes, and managed Google Cloud services. Vertex AI handles model deployment and inference at scale; BigQuery stores and analyzes large-scale behavioral data; Cloud Run runs application services; Looker provides dashboards to customers.
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
AI-generated summary. Verify important details with the linked sources before relying on this case.
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