Celebal Technologies and Microsoft: AI Agentic Solutions for Global Manufacturing
Celebal Technologies, an India-based AI and Data partner, collaborates with Microsoft to empower enterprises globally, including in Germany and the US, to integrate AI-driven domain-specific agentic solutions within legacy ERP and MES systems. By leveraging Microsoft Azure AI Foundry, Microsoft 365 Copilot, and Azure Cloud technologies, Celebal Tech has developed persona-based AI agents that deliver real-time insights and decision support for manufacturing operations roles such as plant and supply chain managers. Their solution combines AI Foundry's orchestration, observability, and governance capabilities to ensure traceability and efficacy, providing a governed, explainable agentic economy rather than commoditized AI.
- Organization
- Canadian law firm
- Industry
- Manufacturing
- Location
- India
- Published
- December 2025
Reported outcomes
Strategic outcomes
Primary read
Use case focus
Showing 3 of 3
- 1AI Agents
- 2Digital Transformation
- 3Real-time Decision Support
- Enterprises with legacy systems faced operational inefficiencies and required AI solutions that could seamlessly integrate with their existing ERP and MES platforms without disrupting workflows.
- They needed domain-specific AI agents tailored to specific roles in manufacturing, such as plant and supply chain management, to enable real-time operational decision-making.
- Celebal Tech utilized Microsoft Azure AI Foundry, Microsoft 365 Copilot, and Azure Cloud Stack to build domain-specific AI agents.
- These agents are embedded in user workflows on laptops and browsers, providing real-time data access and interactive AI assistance.
- The solution includes a Foundry layer for orchestration of persona-based integrations combined with observability and governance for quality and compliance.
- The AI agentic solutions have delivered measurable business improvements, including significantly improved operations for a major US appliance manufacturer.
- Real-time decision-making capabilities and drastically reduced execution times have contributed to operational excellence.
- The solution emphasizes governance and traceability, ensuring the AI agents work effectively and transparently.
Architecture
The architecture involves the Azure AI Foundry platform integrated with Microsoft 365 Copilot, orchestrating AI agents embedded into legacy ERP and MES systems workflows. It provides observability and governance capabilities to track and manage the AI agents' actions and efficacy.
Implementation partners1
Sources & evidence2
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