Normalized claim
Time: 50% decrease
Reduced administrative documentation time by up to 50% for practitioners
Last evidence check: Jul 22, 2026
Doctolib transforms consultations with Azure OpenAI Service
Use case typeClinical documentationUpdated Jun 13, 2026
Doctolib utilized Azure OpenAI Service to create an AI-powered medical assistant, enabling real-time transcription of consultations. This supports healthcare practitioners by reducing documentation workload and improving the patient experience.
- Organization
- Doctolib
- Industry
- Healthcare
- Location
- France
- Published
- April 2025
Why do we believe this?Outcome claims, sources, and evidence checks
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Doctolib
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- Microsoft Customers
Practitioners spend significant time on manual documentation during patient consultations Administrative workload leads to burnout among healthcare professionals Real-time note-taking increases risk of errors and documentation gaps Patients experience less engagement due to divided practitioner attention Deployed Azure OpenAI-based medical assistant for real-time transcription Enabled automated summarization and organization of consultation notes Integrated AI assistant seamlessly within practit
Customer identity supportedSource describes one deploymentMaturity supported
Primary read
Use case focus
Showing 3 of 4
- 1Real-time medical consultation transcription
- 2Automated generation of structured consultation summaries
- 3AI-powered assistant for clinical note-taking
- Deployed Azure OpenAI-based medical assistant for real-time transcription
- Enabled automated summarization and organization of consultation notes
- Integrated AI assistant seamlessly within practitioners' workflow
Technologies
Streamlined and accurate medical records creation
Sources & evidence1
Evidence: Medium50/100Evidence strength
- Customer explicitly identified
- Primary source available
- Quantified outcome available
- Recent evidence check available
- Last evidence check: Jul 22, 2026.
Live sourceStill referenced
The case's original source is still reachable.
- Cited source last checked Jun 12, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
Type: Customer StoryPublished: Apr 26, 2025Publisher: Microsoft CustomersEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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