What challenges did Solink face before AI implementation?

Retailers faced a "needle in a haystack" problem when manually reviewing large volumes of camera footage and transaction data. The company needed scalable, reliable, highly available, and secure infrastructure for a globally distributed customer base. Solink also needed low-latency remote access to video from distributed sites.

What was the impact of the AI solution?

Solink monitors more than 1 billion transactions per month across tens of thousands of sites in more than 40 countries. Customers report an average in-year return on investment of three to five times. Solink says it can reduce shrink by up to 70%. The cloud approach reduces legal costs and preserves chain of custody for evidence.

Source

Evidence: Medium50/100

Solink reduces theft by analyzing 1 billion transactions per month on AWS

Use case typeFraud detectionUpdated Jun 13, 2026

Solink provides cloud video surveillance and loss prevention analytics for retailers and other businesses. The company combines video surveillance with transaction data to help customers assess risk, review incidents, and drill into transactions across thousands of locations. Solink built its security and analytics platform on AWS to scale globally with a lean engineering team.

Organization: Solink
Industry: Retail
Location: Canada
Published: April 2026

Reported outcomes

−70%

quantified impactOther quantified impact

Strategic outcomes

Scale & capacityScaled to global multi-site monitoringCost efficiencyReduced legal and evidence-handling costsRisk & compliancePreserved evidence chain of custodyCustomer experience & trustImproved retailer return on investment

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Quantified impact: 70% decrease

AWS Customer StoriesApr 29, 2026Customer storyInferred claimMedium evidence strength

Solink says it can reduce shrink by up to 70%.

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Solink
Provider: AWS
Maturity: Unknown
Linked source: AWS Customer Stories

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 4

1Video analytics
2Loss prevention
3Fraud detection

Retailers faced a "needle in a haystack" problem when manually reviewing large volumes of camera footage and transaction data.
The company needed scalable, reliable, highly available, and secure infrastructure for a globally distributed customer base.
Solink also needed low-latency remote access to video from distributed sites.

Solink built a cloud pipeline on AWS that continuously processes live security footage from customer sites.
The solution records video at the edge, stores selected segments in Amazon S3, and uses Amazon Rekognition for image and video analysis.
Solink uses Amazon SageMaker to continuously train and fine-tune production models.
The company uses distributed AWS Regions for relay clusters to minimize latency and avoid firewall hole-punching.

Technologies

Amazon Rekognition Amazon SageMaker Amazon S3 AWS Regions

Solink monitors more than 1 billion transactions per month across tens of thousands of sites in more than 40 countries.
Customers report an average in-year return on investment of three to five times.
Solink says it can reduce shrink by up to 70%.
The cloud approach reduces legal costs and preserves chain of custody for evidence.

Sources & evidence1

Evidence: Medium50/100Evidence strength