AlibabaEvidence: Low40/100

Bank BTN mobile banking backup and scalability on Alibaba Cloud (customer story)

Use case typeDigital banking platformUpdated Jan 1, 2024

Bank Tabungan Negara (Bank BTN), Indonesia, used Alibaba Cloud to support its mobile banking application and backup operations. The bank's on-premises mobile banking application faced significant challenges during traffic spikes because it lacked flexibility and had high stability and scalability requirements. Alibaba Cloud's local capabilities and multi-Availability Zone presence in Indonesia supported faster response time, flexible on-demand capacity, and uninterrupted service for backup operations.

Organization
Bank Tabungan Negara
Industry
Finance
Location
Indonesia
Published
January 2024

Reported outcomes

Strategic outcomes

Speed & agilityFaster response time for mobile bankingScale & capacityFlexible on-demand capacity for traffic spikesRisk & complianceBackup operations for uninterrupted service
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Bank Tabungan Negara
Provider
Alibaba
Maturity
Unknown

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 3

  • 1Digital banking platform
  • 2Infrastructure modernization
  • 3Disaster recovery
  • Mobile banking traffic spikes caused instability and poor scalability.
  • The bank needed backup services and uninterrupted operation to comply with local regulations.
  • The existing on-premises setup lacked flexibility for demand surges.
  • Bank BTN adopted Alibaba Cloud IaaS and PaaS for application platforms, database platforms, middleware, and security.
  • The implementation used Alibaba Cloud's local capabilities in Indonesia, including multi-Availability Zone resiliency, to support backup operations and on-demand capacity.
  • The cloud environment was used to improve the time to market and resiliency of mobile banking and future workloads.
Technologies
Alibaba Cloud IaaSElastic Compute ServiceApsaraDB for RedisApplication Load BalancerFile Storage NASContainer Service for KubernetesWeb Application Firewall
  • Faster response time.
  • Flexible on-demand capacity during traffic spikes.
  • Uninterrupted mobile banking experience through cloud-based backup operations.
Architecture

Alibaba Cloud IaaS and PaaS provided application platforms, database platforms, middleware, security, and multi-Availability Zone resiliency in Indonesia for Bank BTN's mobile banking and backup operations.

Sources & evidence1
Evidence: Low40/100Evidence strength
  • Customer explicitly identified
  • Primary source available
  • Technical implementation details available
Type: Customer StoryPublished: Jan 1, 2024Publisher: Alibaba CloudEvidence: PrimaryConfidence: High
Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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