What challenges did IJOOZ face before AI implementation?

IJOOZ faced legal compliance issues, data security threats, data storage challenges, high server operation and machine maintenance costs, and time-consuming analytics based on legacy database queries. The company also struggled with poor system stability, latency, and the burden of maintaining outdated physical equipment while scaling internationally.

What was the impact of the AI solution?

Alibaba Cloud helped IJOOZ improve system stability and scalability for international retail and vending operations. The move enabled data-driven decisions by allowing the company to explore operational data and improve analytics and reporting. It also reduced infrastructure planning and management burden and supported cost optimization while maintaining security and compliance.

Source

AlibabaProductionEvidence: Medium55/100

IJOOZ: Cloud migration for retail analytics and robotics operations using Alibaba Cloud data, compute, and RDS

Use case typeCloud migrationUpdated 5 hours ago

IJOOZ is a Singapore-based smart retail and food robotics company that uses AIoT and machine robotics to power the retail and vending industry. The company migrated business-critical retail operations and data workloads to Alibaba Cloud to improve scalability, stability, compliance, storage, and analytics for international expansion.

Organization: IJOOZ
Industry: Retail
Location: Singapore
Published: July 2026

Reported outcomes

Strategic outcomes

Scale & capacityImproved system stability and scalabilityBetter decisions & insightEnabled data-driven decisionsCost efficiencyReduced infrastructure planning burden

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: IJOOZ
Provider: Alibaba
Maturity: Production
Linked source: Alibaba Cloud Customers

The cloud solution supported secure operations, data processing, and operational analytics while reducing the need for upfront infrastructure investment

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 2 of 2

1Cloud migration
2Operational analytics

IJOOZ faced legal compliance issues, data security threats, data storage challenges, high server operation and machine maintenance costs, and time-consuming analytics based on legacy database queries.
The company also struggled with poor system stability, latency, and the burden of maintaining outdated physical equipment while scaling internationally.

IJOOZ migrated business-critical data and operations to Alibaba Cloud.
The implementation used Elastic Compute Service for elastic, highly available compute, Object Storage Service for durable storage and backup, and ApsaraDB for RDS for a stable, elastic online database.
The cloud solution supported secure operations, data processing, and operational analytics while reducing the need for upfront infrastructure investment.

Technologies

Elastic Compute Service (ECS)Object Storage Service (OSS)ApsaraDB for Redis

Alibaba Cloud helped IJOOZ improve system stability and scalability for international retail and vending operations.
The move enabled data-driven decisions by allowing the company to explore operational data and improve analytics and reporting.
It also reduced infrastructure planning and management burden and supported cost optimization while maintaining security and compliance.

Architecture

IJOOZ migrated business-critical workloads to Alibaba Cloud using Elastic Compute Service (ECS) for compute, Object Storage Service (OSS) for storage/data lakes/backups, and ApsaraDB for RDS for a stable, scalable online database. The source also mentions PolarDB as part of Alibaba Cloud's product set, but the deployment evidence in the article primarily supports ECS, OSS, and RDS.

Sources & evidence1

Evidence: Medium55/100Evidence strength