Normalized claim
Revenue: 28%
28% of sales now handled via intercompany Dynamics 365 features
Last evidence check: Jun 1, 2026
Koppert streamlines supply chain and global expansion with ERP transformation
Use case typeSupply chain risk managementUpdated Jun 13, 2026
Koppert, a Dutch leader in biological crop protection, overhauled its operations by adopting Microsoft Dynamics 365 as its agile, cloud-based ERP platform. This transformation allowed Koppert to standardize processes across sales, packaging, delivery, warehousing, and customer management, enabling real-time access to consolidated data for improved decision-making. Integrated mobile scanning elevated inventory traceability and shipment tracking, crucial for live biological products. The system's scalability supported rapid onboarding and intercompany transactions, with 28% of sales now processed through Dynamics 365's intercompany features. The platform improves customer insights, enhances service by providing a 360-degree view of customers, and enables continuous improvement through real-time IoT sensor trials during shipping. Supporting operations in 14 countries, Dynamics 365 provides Koppert with the flexibility and resilience needed for ongoing global expansion.
- Organization
- Koppert
- Industry
- Agriculture
- Location
- Netherlands
- Published
- May 2025
Reported outcomes
28%
revenueRevenue & growth
99%time
Strategic outcomes
Market & geographic expansionSupported operations in 14 countriesBetter decisions & insightUnified data improved cross-department decisionsSpeed & agilityFaster onboarding and global expansionScale & capacityEnabled scalable cloud ERP operations
Why do we believe this?Outcome claims, sources, and evidence checks
Normalized claim
Time: 99%
Over 99% supply chain conformance for on-time, in-full delivery
Last evidence check: Jun 1, 2026
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Koppert
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- Microsoft Customer Stories
Needed standardized processes across sales, packaging, warehousing, and delivery in multiple countries Lacked real-time consolidated data and insights for decision-making Manual tracking hampered supply chain efficiency and traceability for live biological products Rapid scaling and onboarding were difficult due to fragmented ERP systems Intercompany ordering and coordination across subsidiaries required optimization Implemented Microsoft Dynamics 365 ERP in the cloud for standardized, agile ope
Customer identity supportedSource describes one deploymentMaturity supported
Primary read
Use case focus
Showing 3 of 5
- 1supply chain management
- 2ERP transformation
- 3traceability
- Needed standardized processes across sales, packaging, warehousing, and delivery in multiple countries
- Lacked real-time consolidated data and insights for decision-making
- Manual tracking hampered supply chain efficiency and traceability for live biological products
- Rapid scaling and onboarding were difficult due to fragmented ERP systems
- Intercompany ordering and coordination across subsidiaries required optimization
- Implemented Microsoft Dynamics 365 ERP in the cloud for standardized, agile operations
- Deployed mobile warehouse management and batch tracking for improved inventory traceability
- Used intercompany processing features for streamlined order management across subsidiaries
- Integrated real-time IoT sensors in packaging to monitor product quality during shipment
- Provided a unified, modern interface for quick onboarding and process monitoring
- 28% of sales now handled via intercompany Dynamics 365 features
- Over 99% supply chain conformance for on-time, in-full delivery
- Faster onboarding and easier global expansion, now supporting 14 countries
- Unified data access led to better cross-departmental decision making
- Scalable cloud ERP eliminates future system replacements
Architecture
Sales orders are processed in Dynamics 365 and managed through warehouse management mobile scanning for inventory and batch tracking. Intercompany transactions are facilitated through Dynamics 365's intercompany processing features, with dual-write integration for real-time synchronization of customer and sales data. IoT sensors integrated in packaging communicate real-time variables, while all processes are consolidated via the cloud infrastructure for cross-entity scalability.
Sources & evidence1
Evidence: High75/100Evidence strength
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Quantified outcome available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jun 1, 2026.
Live sourceStill referenced
The case's original source is still reachable.
- Cited source last checked Jun 1, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
Type: Customer StoryPublished: May 22, 2025Publisher: Microsoft Customer StoriesEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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