o9 streamlines supply chain planning and logistics with AI-driven insights

o9 Solutions, a major enterprise AI software provider, expanded its collaboration with Microsoft to integrate Azure OpenAI Service directly into its Digital Brain platform for supply chain and logistics optimization. By harnessing Azure OpenAI’s advanced large language models including GPT-4, o9 is able to transform both structured and unstructured enterprise data such as emails, documents, and chats into actionable planning intelligence. The integration enables powerful semantic search, natural language querying, and construction of intelligent digital assistant workflows leveraging agent frameworks and retrieval-augmented generation (RAG) approaches. This allows planners to use conversational queries to access real-time operational insights, automate workflows, and streamline decision-making within logistics and supply chain operations. As these AI-driven functions interact with o9’s proprietary Enterprise Knowledge Graph (EKG), they deliver increasingly relevant domain-specific answers, eliminate knowledge silos, and promote hyper-automation in planning processes. This collaboration is already impacting companies in Japan, providing them with real-time tools for smarter supply chain operations.